Aldi plans to recruit 3,500 new staff to manage the increased demand during the festive season.The roles Aldi seeks to fill include assistants, managers, and cleaners…
A Glasgow-based simulation specialist aids Air Canada in modernising call centre systems.Simul8’s advanced software addresses inefficiencies in Air Canada’s telephony systems.Air Canada’s contact centre faced service…
In a strategic move to address three key priorities, HMRC has appointed two seasoned professionals to its board as non-executive directors.Digital transformation expert Mike Bracken joins…
Currys announces Ohme as its new EV charger partner, marking a strategic move into the electric vehicle market.Ohme will supply smart EV chargers available both online…
A recent technical issue at Asda disrupted operations across various UK stores, leading to delayed openings. Customers reported incomplete transactions due to malfunctioning tills, causing inconvenience.The…
Howard Tenens Logistics has achieved a significant milestone with the extension of its contract with Williams & Co for another year.The collaboration, which commenced in 2019,…
Protected Trust Services (PTS) is refocusing its technological efforts to enhance customer interaction and reliability.A strategic shift sees PTS bringing its tech team in-house to ensure…
Norwegian Cruise Line (NCL) president David Herrera credits their strategic growth and ‘chip on the shoulder’ mentality for improved customer service and expansion.NCL has successfully broadened…
SPL Villas has recruited Jack Wornham as the new sales and operations team leader.Wornham brings a decade of travel industry experience to SPL Villas, including roles…
Premier Logistics has advanced Alastar Statham to assistant transport manager, reflecting on his remarkable journey.Statham’s promotion highlights his comprehensive understanding of Premier’s operations developed over three…
