Browsing: customer service News
Afin Bank, a digitally-focused specialist lender, has appointed Nicola Tunney, an industry veteran, to lead as chief people and operating officer.Tunney brings a wealth of experience…
Asda’s latest initiative involves self-service returns and tobacco vending trials at a store in Greater Manchester.Customers can deposit returns into a self-service drop box for automatic…
Next has launched its new online platform, Seasons, in the UK.Seasons offers a curated range of luxury brands, including Ganni and Veja.CEO Simon Wolfson cites a…
A new mobile app aims to elevate customer service for Hays Travel.Liverpool’s digitaltravel.io spearheads the app development initiative.The app consolidates travel documents and facilitates seamless transactions.Retail…
Merlo UK has chosen Blue Central to distribute its products across several UK regions.Blue Central now offers Merlo’s full line of construction equipment, expanding its product…
Retailers are often overwhelmed by surging demand during peak seasons, which can lead to operational chaos and stress. Streamlining processes through strategic planning and automation can…
Nicholas Teagle and Martin Jamieson successfully acquire Frameclad from its founders, signalling a new era for the company.Frameclad, known for supplying light steel frames, embarks on…
Sierra, an illustrious name in the AI industry, has soared to a $4.5 billion valuation, reflecting the burgeoning demand for AI solutions. This growth trajectory, spearheaded…
Independent department store Fenwick has revealed a pre-tax loss of £28.4m, attributing it to the cost-of-living crisis and changes in the retail sector.The loss contrasts sharply…
Hays Travel celebrated exceptional customer service by announcing the ‘Be the Sunshine’ winners across 23 regions.The initiative rewards travel agents who have shown exemplary service, with…
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