Princess Cruises has introduced a refreshed training platform for agents.The new system, OneSource.com, features a user-friendly design.Eight new training videos and a centralised customer service hub…
Princess Cruises has relaunched its agent training platform, OneSource, to aid sales efforts.The platform features a revamped customer service hub for easier access to FAQs and…
In a strategic move, Scenic Group aims to strengthen its sales and partnership frameworks.Three new roles are being introduced, including a sales manager and a senior…
Destination DC revitalises its agent training platform to enhance knowledge and skills.The platform is named the ‘Washington, DC, Special Agent Academy’ with three core modules.Participants can…
Azamara Cruises has unveiled the updated Azamara World Academy, offering online training for agents ahead of Clia’s Cruise Week.The initiative is designed to ensure agents are…
Carnival Cruise Line is collaborating with Online Travel Training (OTT) to enhance travel agent expertise through a dedicated training programme.The initiative seeks to provide agents with…
Inside Travel Group joins Atas, aiming to double trade investment.The group is known for its cultural adventure tours under InsideJapan and InsideAsia.Gabo Quiros highlights the importance…
InteleTravel reports a 28% increase in turnover in the first quarter of 2024, driven by a burgeoning interest in cruise bookings.Cruise bookings have surged, making up…
Claire Rose details evolving dynamics in the cruise industry.Face-to-face interaction remains valuable amid technological advances.Emphasis on understanding Seabourn’s ultra-luxury experiences.Challenges in engaging agents with digital tools…
Karen Cameron, from Ambassador Cruise Line, highlights the significant shift towards quality in agent interactions.The cruise line is ramping up online engagement through webinars and virtual…
