With Winter Storm Harper affecting much of the Midwest and headed East, Frontier Communications urges customers to be prepared, the company said.
In addition to arranging food, water and storm supplies, Frontier encourages customers to prepare a communications emergency kit that includes quick access to important phone numbers, account information, and power charging devices and supplies.
Frontier´s Emergency Response Center (ERC) is activated and coordinating and managing the company´s preparations and response. Steps underway include:
Planning for the safety and welfare of the company´s operations personnel.
Double-checking all safety equipment and supplies used by field technicians.
Placing emergency network supplies throughout company facilities.
Ensuring availability of fuel for the fleet and emergency generators throughout the duration of the storm and its aftermath.
Taking inventory of supplies that may be needed to restore the network after severe weather.
While home answering machines do not work without power, Frontier voice mail service powered by the network will help families communicate.
Frontier Communications Corporation (NASDAQ:FTR) is a provider of providing communications services to urban, suburban, and rural communities in 29 states. Frontier offers a variety of services to residential customers over its fiber-optic and copper networks, including video, high-speed Internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier Business offers communications solutions to small, medium, and enterprise businesses. More information about Frontier is available at www.frontier.com.