Avaya Holdings Corp. (NYSE: AVYA) and Komutel, in close collaboration with Combat Networks, Bell Canada, and the Ontario Provincial Police (OPP), conducted the first Next Generation 9-1-1 (NG9-1-1) emergency test call in Ontario and one of the first in Canada using commercially available solutions, the company said.
During a test conducted with Bell Canada, the Komutel-Avaya NG9-1-1 call handling architecture successfully received an NG9-1-1 test call from the Bell 9-1-1 ESInet network. This key milestone is a first step towards more fully implementing Next Generation 9-1-1 services, which will be introduced in Canada starting June 30, 2020, and in preparation for the decommissioning of the national E9-1-1 services by June 30, 2023.1
Next Generation 9-1-1 (NG9-1-1) is a cross-industry initiative that strengthens and improves how 9-1-1 calls are handled. It reimagines the response possibilities of emergency services, allowing responding agencies the opportunity to have greater context, smoother workflows, and improved operating efficiency.
This ultimately helps empower public safety agencies to respond to emergencies with greater speed and effectiveness for better outcomes that save lives and property. Over time, NG9-1-1 workflows will include voice, text, video, files, telematics information, and rich data about the call, caller, and location. With roughly 300 Public Safety Access Point (PSAPs) across Canada, Komutel and Avaya serve the largest number of them jointly.
Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration — in the cloud, on-premise or a hybrid of both. Visit www.avaya.com.
Komutel is a developer of 911 communication solutions which are easily integrated with our Public Safety Client´s existing telecommunications and IT infrastructure (IT, VoIP, TDM, UC, Centrex, VM, mobiles, and radio). Komutel´s portfolio of 911 solutions is designed to be cost effective, and facilitate migration from legacy environment to NG9-1-1(Nena i3) standards while minimizing risks and disruptions as much as possible. Based on Open Standards, the Komutel architecture enables clients to configure the modular applications according to their specific needs, requirements and operational preferences. Komutel is a privately owned company founded in 2001.
Since July 2001, Combat Networks has assisted its customers by designing and architecting state of the art high-performance networks.
