Tedaisy Insurance Brokers Ltd have announced a new pet health support solution for its Perfect Pet Insurance and NOW Pet insurance customers.
Perfect Pet Vet Assist and NOW Pet Vet Assist is a triage system developed with customers (and their pets) in mind. The service offers customers 24/7 phone access to expert veterinary advice and support. And the plan is to extend the service to also include live chat and video consultation support.
Managing Director at Tedaisy, Natalie Surtees believes this innovative pet triage service will benefit all pet policyholders.
Speaking about the launch she states: “As pet lovers, we know first-hand how stressful it can be when your pet is unwell, which is why we were keen to launch a veterinary triage solution that will provide further reassurance and convenience to policyholders, complementing our ever-growing list of customer benefits.”
Surtees continues: “While the service is not designed to replace the need to visit a veterinary clinic, we understand that sometimes as pet owners, we are unsure if a visit is necessary. Now, our policyholders can seek expert veterinary advice on demand effortlessly.”
The vet triage service is part of Tedaisy’s ongoing commitment to make pet healthcare accessible and affordable for as many owners as possible. As a result, it is free to access and included as standard with a number of pet insurance policies.
For new and existing Perfect Pet Insurance and NOW Pet customers, an ever-increasing team of veterinary nurses and doctors are now just a phone call away, whenever they need advice about their pet’s health and wellbeing.
In a fiercely competitive pet insurance landscape, Tedaisy hopes the combination of its new vet triage service and recent 5-star Moneyfacts® rating for Perfect Pet Insurance’s Elite Extra Plus cover can set the broker apart from the rest.
