Browsing: customer service News
Howard Tenens Logistics has achieved a significant milestone with the extension of its contract with Williams & Co for another year.The collaboration, which commenced in 2019,…
Protected Trust Services (PTS) is refocusing its technological efforts to enhance customer interaction and reliability.A strategic shift sees PTS bringing its tech team in-house to ensure…
Norwegian Cruise Line (NCL) president David Herrera credits their strategic growth and ‘chip on the shoulder’ mentality for improved customer service and expansion.NCL has successfully broadened…
SPL Villas has recruited Jack Wornham as the new sales and operations team leader.Wornham brings a decade of travel industry experience to SPL Villas, including roles…
Premier Logistics has advanced Alastar Statham to assistant transport manager, reflecting on his remarkable journey.Statham’s promotion highlights his comprehensive understanding of Premier’s operations developed over three…
Following reports published by The Times, John Lewis has officially denied any forthcoming job cuts beyond what was previously announced. Despite media speculation regarding staff consultations,…
Evri has successfully secured a one-year delivery contract with Euro Car Parts, enhancing customer service through improved logistics.The collaboration introduces extended order cut-off times, allowing later…
In a tale of resilience and innovation, a Wrexham couple, Ian Pritchard-Jones and Rich Goodwin, transformed redundancy into a new business venture, leveraging their skills from…
Ocean Beds has expanded its offerings and launched a new streamlined website, enhancing its presence in the travel industry.An additional 6,000 hotels have been added to…
The partnership between 4PL X2 and ADM Packaged Oils has proven fruitful, prompting a three-year contract extension.The collaboration began in 2021 to address ADM’s expanded operational…
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