Browsing: customer service News
In response to the Met Office’s yellow weather warnings, Jet2 and Ryanair are alerting passengers about potential disruptions in the UK. Snow and icy conditions are…
Azamara has launched a dedicated UK contact centre, resulting in a notable increase in booking conversions.The new contact centre has improved efficiency, reducing average handling times…
As 2024’s peak shopping season approaches, retailers face heightened consumer expectations alongside increased spending.AI is positioned as a crucial tool for addressing administrative burdens, allowing employees…
Afin Bank, a digitally-focused specialist lender, has appointed Nicola Tunney, an industry veteran, to lead as chief people and operating officer.Tunney brings a wealth of experience…
Asda’s latest initiative involves self-service returns and tobacco vending trials at a store in Greater Manchester.Customers can deposit returns into a self-service drop box for automatic…
Next has launched its new online platform, Seasons, in the UK.Seasons offers a curated range of luxury brands, including Ganni and Veja.CEO Simon Wolfson cites a…
A new mobile app aims to elevate customer service for Hays Travel.Liverpool’s digitaltravel.io spearheads the app development initiative.The app consolidates travel documents and facilitates seamless transactions.Retail…
Merlo UK has chosen Blue Central to distribute its products across several UK regions.Blue Central now offers Merlo’s full line of construction equipment, expanding its product…
Time Finance has appointed Matt Heap as their new head of credit in the asset finance division, signifying a strategic move towards enhancing credit and risk…
Retailers are often overwhelmed by surging demand during peak seasons, which can lead to operational chaos and stress. Streamlining processes through strategic planning and automation can…
Amadeus House 27b Floral Street London WC2E 9DP United Kingdom
editor@financial-news.co.uk.
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