Mortgage rates are expected to drop below 3% by Christmas, sparking a competitive push among brokers.AI, particularly conversational AI, is becoming essential for smaller brokers to…
HX goes forward with a new loyalty programme called HX Explorers, aimed at enhancing customer experiences.The programme introduces two tiers to cater for both newcomers and…
Primark, renowned for its low-cost fashion offerings, has reported a significant increase in its annual profits. With an operating profit reaching £1.1 billion, this marks a…
Every interaction in retail counts more than ever. With rising expectations, today’s shoppers want not just products, but meaningful experiences. Retailers who overlook the importance of…
John Lewis Oxford Street has received a modern makeover, reflecting a £6.5 million investment in the flagship store. This extensive refurbishment rejuvenates various departments, bringing new…
John Lewis has announced a significant expansion in its workforce for the upcoming Christmas period. By hiring a record 12,500 temporary staff, the retail group aims…
Harrods, a name synonymous with luxury retail, has embarked on a comprehensive digital transformation by relaunching its ecommerce platform. This strategic move is aimed at enhancing…
In a significant move, John Lewis has revitalised its Oxford Street store, aiming to enhance shopper experience. The flagship store, now a model for future refurbishments,…
Best Insurance has launched a new WhatsApp service, enhancing customer experience.This innovation allows users to manage insurance purchases via WhatsApp, without phone calls.The initial product offering…
Marks & Spencer (M&S) is set to implement self-service checkout systems in fitting rooms across more than 100 stores by early 2028. This initiative is aimed…
