UK edition London open
Markets
Delayed · 05:30 UK
Friday 23 October 2026 · London open
Topic
Every Financial News story tagged customer experience, newest first.
Global payments firm BR-DGE announces Chun Ong as its new Chief Operating Officer.Ong brings extensive experience from fintech roles at Tarabut and Molo.The firm aims to scale operations to meet rising demand.BR-DGE handles millions of transactions monthly across…
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John Lewis initiates an unprecedented recruitment drive to bolster its workforce for the Christmas period, employing a record 12,500 temporary staff.The recruitment initiative represents the largest seasonal hiring in John…
Mortgage rates are expected to drop below 3% by Christmas, sparking a competitive push among brokers.AI, particularly conversational AI, is becoming essential for smaller brokers to compete in an evolving…
Primark, renowned for its low-cost fashion offerings, has reported a significant increase in its annual profits. With an operating profit reaching £1.1 billion, this marks a 51% rise, showcasing the…
John Lewis Oxford Street has received a modern makeover, reflecting a £6.5 million investment in the flagship store. This extensive refurbishment rejuvenates various departments, bringing new brands and enhanced shopping…
John Lewis has announced a significant expansion in its workforce for the upcoming Christmas period. By hiring a record 12,500 temporary staff, the retail group aims to enhance service quality…
Best Insurance has launched a new WhatsApp service, enhancing customer experience.This innovation allows users to manage insurance purchases via WhatsApp, without phone calls.The initial product offering includes accident, sickness, and…
A survey by Adyen and EY underscores a significant gap between insurer capabilities and customer expectations concerning digital payments.Insurance consumers exhibit a marked preference for mobile-first purchasing options, with a…
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