Stephensons partners with PushON to enhance digital sales.
- The collaboration aims to modernise Stephensons’ sales strategy.
- Focus includes technology enhancements and improved customer experience.
- Stephensons selects PushON for their proactive and technical expertise.
- Strong alignment between companies on quality and customer service.
Stephensons, a well-regarded fifth-generation catering supplies business, has embarked on a significant transformation of its eCommerce operations through a partnership with Manchester’s PushON. This move is designed to modernise the company’s sales approach, ensuring it keeps pace with contemporary digital commerce trends.
The strategic alliance with PushON reflects a necessary pivot from Stephensons’ traditional reliance on catalogue-based sales to a more innovative digital sales approach. This transition will potentially increase efficiency and broaden their market reach, thus responding to the evolving needs of their diverse clientele, which includes bars, restaurants, and event venues.
Central to this transformation is a commitment to utilising advanced technology to enhance both back-end processes and customer-facing services. Stephensons is prioritising the integration of new technologies to streamline operations and provide insights-driven marketing strategies. The partnership is set to deliver a refined customer experience, reinforcing Stephensons’ commitment to outstanding customer service.
Brad Duncan, the Customer Experience Director at Stephensons, articulated the thorough decision-making process behind choosing PushON. Duncan noted that it was critical to partner with a firm that not only understood Stephensons’ heritage but also shared its forward-looking ambitions. “Choosing PushON as our eCommerce partner was a thorough and deliberate process,” he stated, emphasising the importance of aligning with a collaborator that valued the company’s legacy and aspirations.
Sam Rutley, PushON’s Managing Director, expressed enthusiasm about the partnership, highlighting the synergy between both companies. “We are incredibly excited to work with Stephensons,” he said, noting that the alignment of values regarding quality and customer service played a pivotal role in cementing the partnership. Rutley confirmed PushON’s commitment to delivering a robust platform capable of supporting Stephensons’ future growth and innovation.
Through strategic collaboration, Stephensons is poised to enhance its eCommerce capabilities and secure ongoing success in the digital age.
