HX goes forward with a new loyalty programme called HX Explorers, aimed at enhancing customer experiences.
- The programme introduces two tiers to cater for both newcomers and seasoned travellers.
- Benefits include attractive rates, year-round activities, and the guidance of a dedicated manager.
- Partnerships have been formed with sustainable brands to offer members exclusive discounts.
- Future enhancements are anticipated, promising an evolving loyalty experience.
HX has recently launched HX Explorers, a loyalty programme designed to offer a richer experience to its customers. The scheme is structured into two distinct tiers, catering for first-time travellers as well as those who have embarked on journeys lasting more than three nights. This initiative demonstrates a commitment to customer satisfaction and retention.
The programme’s benefits are varied and appealing. Members can enjoy exclusive rates on repeat bookings, an attractive feature for frequent travellers. In addition, HX Explorers includes year-round activities that promise engagement and excitement beyond the usual travel itinerary, ensuring a fulfilling experience for all members. A dedicated loyalty manager is available to assist members, adding a personal touch to the service.
HX’s initiative also extends to a collaboration with several sustainable brands, reflecting a growing trend towards eco-conscious travel. Members receive discounts from companies like CEWE, Waterhaul, and Ocean Bottles, which align with environmental values. This partnership not only enhances the value proposition for members but also underscores a commitment to sustainability.
The CEO of HX, Gebhard Rainer, emphasised the company’s dedication to crafting meaningful travel experiences. ‘HX Explorers is our commitment to recognising and rewarding our loyal guests, encouraging them to dive into new adventures and discover the world with a fresh perspective,’ he stated. The focus is on creating deeper connections through travel, particularly in unique destinations such as the polar regions, Alaska, and the Galapagos Islands.
Looking ahead, HX plans to further develop this innovative programme. While details are yet to be disclosed, members can anticipate additional advantages that will enhance their overall travel journey. The evolving nature of HX Explorers promises to keep pace with the dynamic expectations of contemporary travellers.
HX Explorers is set to redefine customer loyalty in travel with its innovative approach.
