P.I. Works is recently awarded by Turkcell to deploy its advanced Geolocation solution to transform customer experience and drive network efficiency, the company said.
P.I. Works solution provides capabilities that will help Turkcell visualize customer experience with higher accuracy and turn these insights into customer-centric actions. The solution significantly reduces drive test efforts; thus to lower carbon footprint while saving time, energy and costs for Turkcell.
With this new agreement, P.I. Works Geolocation solution will be deployed to provide measurable insights about customer experience by correlating data from multiple sources. As the solution will be running on the same platform with P.I. Works Centralized SON, the customer insights collected by the Geolocation solution can be used by the Centralized SON to take more targeted network enhancement actions. Additionally, P.I. Works solution will be used for visualizing hotspots which enables operators to take well-informed network investment decisions.
