Hays Travel has acquired 19 branches of independent travel agency Miles Morgan Travel, expanding its reach in the southwest of England and South Wales.
- The acquisition does not entail rebranding the Miles Morgan Travel branches, ensuring continuity for the agency’s existing clientele.
- Miles Morgan, the founder, highlighted the decision as difficult but necessary, appreciating the alignment of values with Hays Travel.
- All current jobs at Miles Morgan Travel are secure, offering employees enhanced career opportunities with minimal operational disruption.
- Dame Irene Hays praised Miles Morgan for his contributions to the travel industry, anticipating a fruitful integration of teams.
Hays Travel has successfully acquired 19 branches of the respected independent travel agency, Miles Morgan Travel, for an undisclosed sum. This strategic move expands Hays Travel’s footprint across the southwest of England and South Wales, adding to its already extensive portfolio of nearly 490 locations.
In an effort to maintain continuity and reassure loyal customers, Hays Travel has no intention of rebranding the newly acquired Miles Morgan Travel outlets. This thoughtful decision reflects a commitment to preserving the identity and trust Miles Morgan Travel has cultivated over the years.
Miles Morgan, the founder of the agency, expressed mixed feelings about the sale. He acknowledged it was a difficult decision, tempered by the assurance that his team and clients would be in good hands. Having worked alongside Hays Travel for over 18 years, Morgan is confident in their shared culture and values, making this transition a comfortable choice, despite the natural sadness of seeing his own travel journey conclude.
Morgan assured that the acquisition would not affect employee security, with all positions preserved and further opportunities for career progression within the larger Hays Travel framework. He paid tribute to his senior management team for their hard work and success, noting their record-breaking performance in the last financial year. His gratitude extended to John and Irene Hays for their early mentorship, crediting them with pivotal guidance during the formative years of his business.
Dame Irene Hays, chair of Hays Travel, honoured Morgan’s remarkable career and his significant contributions to the travel industry. She expressed excitement over the acquisition, welcoming the Miles Morgan Travel team into the Hays family. The integration is seen as an opportunity for mutual learning and growth, enhancing both entities in the competitive travel sector.
The acquisition marks a new chapter for both Hays Travel and Miles Morgan Travel, heralding opportunities for growth and collaboration.
