Counterpart is advancing its digital distribution with a new director.
- Jim Smith, a renowned industry veteran, joins as Director of Digital Distribution.
- Counterpart is reinforcing its field team with strategic appointments.
- The company aims to enhance its API adoption and digital capabilities.
- Counterpart’s growth strategy aligns with its commitment to innovation.
In a significant move, Counterpart has appointed Jim Smith as the new Director of Digital Distribution, marking a crucial step in its digital evolution. Smith, an esteemed figure in the industry, brings over two decades of expertise, notably in enterprise sales and API technologies. His recent tenure as VP of Strategy and Partnerships at Relay Platform saw him excel in collaborating with wholesale brokers and retail agents, leveraging his skills in strategic partnerships.
Counterpart’s ambition to bolster its field operations is evident with a slew of strategic appointments. These include Ben Dubash as Senior Business Development Manager, Vanessa Lujan as Senior Production Risk Engineer, Taylor Schultz, and Dominick Liberty as Production Risk Engineers. These additions are poised to drive the company’s leading management liability products into new arenas, meeting the growing demand among brokers and carriers.
Smith describes his new role at Counterpart as “an opportunity to change the way we connect with clients” by using new technologies to offer what he terms “exceptional service.” Counterpart is not merely improving its client interactions, it’s fundamentally rethinking them, setting new standards for service in a changing industry.
Kevin Merchant of Wholesure appreciates Counterpart as a top market choice for management and professional liability. He acknowledges the pivotal role played by Counterpart’s underwriters in their mutual success, attributing this to their “expertise and support” which he anticipates will only strengthen with the company’s focus on digital submissions.
Complemented by AI-driven underwriting and claims technology, Counterpart’s approach pairs innovative digital solutions with traditional insurance expertise, a combination that has seen it recognised with multiple industry awards, including the “Underwriting Innovation of the Year.” This underscores its commitment to not only meet but anticipate industry shifts, fostering growth and minimising risk for its clients.
Counterpart’s strategic appointments and digital focus exemplify its commitment to redefining the insurance landscape through innovation and expertise.
