Virgin Voyages recently facilitated a ‘drop in’ training day for 30 Travel Counsellors agents in Manchester.
- The event coincided with a notable 37% increase in cruise bookings compared to the previous year.
- Agents received a virtual tour of the Virgin Voyages bespoke booking platform.
- Up to 30 supplier-partnered takeover days are scheduled for the upcoming year.
- Key figures from Virgin Voyages and Travel Counsellors expressed enthusiasm about future collaborations.
Virgin Voyages recently organised a unique training event at Travel Counsellors’ Manchester base, designed to enrich the knowledge of 30 Travel Counsellors agents. This ‘drop in’ training day was strategically planned against the backdrop of a significant 37% year-on-year increase in both ocean and river cruise bookings, marking an optimistic trend in cruise sales.
The training session featured a comprehensive virtual tour of Virgin Voyages’ bespoke booking platform, aimed at equipping agents with enhanced tools to streamline bookings and improve customer engagement. This innovative approach highlights Virgin Voyages’ commitment to integrating technology in travel solutions.
Furthermore, the event is just one of the many initiatives anticipated this year, as up to 30 more ‘takeover days’, supported by various supplier partners, are already on the cards. These events are expected to further solidify partnerships and drive growth within the travel sector.
Janet Whittingham, head of cruise at Travel Counsellors, articulated the value of such collaborations, emphasising the benefits that these training days bring not only to their agents but also to their clients. Whittingham appreciated the format of the day, which allowed agents to stay connected with their clientele despite participating in the training.
Jack Atherton, Virgin Voyages UK sales manager, shared his optimism about the ongoing partnership, noting the growing enthusiasm and commitment among Travel Counsellors agents. Atherton expressed pleasure in fostering relationships with both new sellers and seasoned agents who have had firsthand experiences of Virgin Voyages’ offerings.
The collaboration between Virgin Voyages and Travel Counsellors reflects a forward-thinking approach to enhancing travel services through innovative training and partnerships.
