Tesco is set to make Christmas shopping more efficient in 2024 by releasing delivery slots a week earlier.
- The UK’s leading supermarket chain is deploying 60 additional vans to meet expected high demand.
- Exclusive booking options start on 5 November for certain subscribing customers.
- General availability for delivery slots begins on 13 November.
- Tesco’s ‘Whoosh’ service expands to offer last-minute delivery options on Christmas Eve.
In an effort to enhance customer satisfaction during the festive season, Tesco has announced that it will make its Christmas delivery slots available a week earlier than usual for 2024. This strategic move is aimed at accommodating the surge in consumer demand during this period, thereby streamlining the shopping experience for its widespread customer base.
To effectively manage the anticipated increase in orders, Tesco is bolstering its operational capacity by introducing 60 additional delivery vans. This expansion is anticipated to provide ‘thousands of extra slots across the UK’ in the crucial two weeks leading up to Christmas, as stated by the company. Tesco’s approach demonstrates a commitment to ensuring that customers can access increased flexibility and convenience during one of the busiest shopping periods of the year.
Customers who are part of Tesco’s ‘anytime delivery saver’ or ‘click-and-collect’ plans are granted early access to book their Christmas delivery slots starting at 6 am on 5 November. This early access offer is designed to reward loyal members with the benefit of priority booking, allowing them to secure their preferred delivery times ahead of the general public.
The general release of delivery slots will be available to all customers from 6 am on 13 November. This staggered release approach is part of a broader strategy to manage demand efficiently and minimise website traffic bottlenecks, ensuring a smooth booking process for all shoppers.
For those last-minute holiday needs, Tesco is scaling up its ‘Whoosh’ service, providing thousands of additional delivery slots on Christmas Eve. This initiative is intended to help customers secure essential or forgotten items for Christmas Day, enhancing the convenience of last-minute shopping. The company’s online managing director, Tom Denyard, highlighted the importance of the expanded service by expressing their enthusiasm in meeting customer demands effectively during this festive season.
Tesco’s proactive measures are poised to significantly improve the convenience and efficiency of Christmas shopping for its customers in 2024.
