Browsing: customer engagement News
A revolutionary app is set to transform how travel documentation is accessed by customers and agents alike, aiming to streamline operations and enhance user experience.The app,…
Dame Irene Hays advocates for AI in the travel industry, highlighting its benefits for staff and customers.AI is used to identify at-risk young employees based on…
Barrhead Travel achieved a remarkable milestone with its best-ever weekend for sales, marking the fourth consecutive record-breaking Saturday.Senior managers and head office staff participated in a…
P&O Cruises has introduced a significant incentive for passengers this January by offering triple Shine rewards points on Select Fare bookings. This initiative, named ‘Triple Points…
Sainsbury’s is set to revolutionise its in-store experience by launching fashion hubs in nine locations this month.This strategic initiative will lay the foundation for developing up…
BP has recently launched an innovative loyalty pricing programme, aimed at offering customers significant discounts on retail store products. This strategic move is designed to enhance…
Meta’s ‘Threads’, a new social media app, has quickly gained traction, hitting 10 million users in just seven hours.Small businesses have a unique opportunity to utilise…
Fred Olsen Cruise Lines’ sales head, Geoff Ridgeon, champions the pivotal role of social media in business.Establishing a notable presence on platforms like Instagram is essential…
Sainsbury’s has re-launched its successful campaign, the ‘Great fruit & veg challenge’, under the Nectar programme. The initiative, aimed at encouraging healthier eating habits, offers customers…
Asda has announced the inauguration of its ‘Asda Food Hub’, a new venture set to revolutionise its food-to-go offerings. Initially launched in select stores, this trial…
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