A new app by Riviera Travel aims to amplify engagement between the company’s trade team and its agent partners. This initiative promises increased efficiency and streamlined communication, allowing for tailored support and shared insights. The app facilitates real-time logging and sharing of meeting notes, contributing to the development of stronger relationships. An embedded reporting feature significantly cuts down on administrative tasks.
- The newly developed app supports Riviera’s ambition to expand their trade partnerships.
- Key account managers can track and optimise their agency visits more effectively.
- Substantial reduction in time spent on administrative activities with the app’s one-click reporting.
- The app fosters personalised interactions by enabling instant sharing of meeting notes across the team.
The introduction of Riviera Travel’s new application heralds a significant development in strengthening the company’s interaction with its agent partners. By equipping key account managers with the ability to track agency visits and their outcomes, the app is a step forward in fostering more meaningful and productive engagements. The system’s design allows for more targeted coordination with partners who express a readiness to enhance their collaboration with Riviera.
Moreover, the application is designed to substantially reduce the time devoted to administrative duties. By incorporating a one-click reporting function, the time spent on bureaucratic tasks is halved, allowing for more time to be focused on nurturing client relationships and pursuing new business opportunities.
Another strategic advantage of this app is its capacity to log and disseminate meeting notes instantaneously among team members. This feature not only enhances the personalisation of support provided to agents but also ensures consistency and uniformity in the communication strategy throughout the trade team. Through distributing tailored emails and content, agents receive support that is both specific and aligned with Riviera’s business goals.
Vicky Billing, the head of trade and partnerships at Riviera Travel, underscored the importance of remaining ahead in the industry, highlighting that the app allows key account managers to concentrate on developing vital relationships. She stated, “We have ambitious trade growth plans and it’s essential that we stay ahead of the game.” The feedback received thus far has been overwhelmingly positive, indicating a mutual benefit for both Riviera’s team and their agent partners through a user-friendly system that bolsters sales.
Riviera Travel’s app exemplifies innovative solutions in improving trade team efficiency and enhancing partner relations.
