Recent insights reveal that only a minority of employers prioritise candidate experience during the hiring process.
- The focus on candidate experience is critical for attracting and retaining talent, as noted by a specialist screening firm.
- Sterling’s survey highlights that a mere quarter of businesses view candidate experience as crucial in identity checks.
- Most employers focus on accuracy, while fraud protection remains a lesser priority.
- Steve Smith from Sterling emphasises enhancing candidate experience to improve application success.
Despite the increasing emphasis on creating a positive candidate experience, data suggests that only 25% of businesses make it a priority during the hiring process, particularly concerning identity checks. This information comes from a survey conducted during Sterling’s recent webinar.
The specialist background screening firm, Sterling, identified that the focus on candidate experience is essential for improving talent attraction and retention. In their survey, it was revealed that while only a small fraction of businesses see candidate experience as vital, 44% prioritise accuracy in these processes.
Interestingly, fraud protection ranks lower, with only 13% of respondents considering it most important. Steve Smith, President International at Sterling, highlights the importance of how the screening process is perceived by candidates, warning that neglecting this aspect could lead to higher dropout rates.
The data further indicates that over 35% of businesses are planning to integrate digital identity into all background checks. This move presents a significant opportunity to enhance the candidate experience, as digital ID systems are designed to streamline processes for users without compromising on accuracy or compliance.
However, challenges remain, particularly for some candidates who might find digital checks difficult to navigate. Steve Smith advises that accounting for all user experiences in the screening process is crucial to ensuring high completion rates and improving the overall candidate experience.
Emphasising candidate experience in screening processes is vital for maintaining high completion rates and successful talent acquisition.
