Over half of British workers express discomfort with the integration of artificial intelligence (AI) by HR teams, highlighting a critical area of concern in modern workplaces.
- A recent SurveyMonkey research indicates that 54% of Brits are uneasy with AI’s use in HR functions.
- The study reveals a significant gap in AI policies and training within companies across the UK.
- Concerns about AI impacting job security are prevalent, particularly among men.
- SurveyMonkey’s research underscores the urgent need for more comprehensive AI education and policy development.
Over half of British employees have expressed reservations about the use of artificial intelligence in HR departments, according to a recent survey by SurveyMonkey. The research uncovered that 54% of respondents feel uncomfortable with AI’s involvement in HR processes, underscoring a significant apprehension about the rapid digitalisation observed in workplaces.
The study highlighted a major shortfall in the implementation of AI policies and training within UK companies. Alarmingly, nearly half of the workforce (41%) reported that their organisations lack a formal AI policy, and a substantial 70% of employees admitted to not having received any AI training. This lack of preparation is particularly notable among older employees, with minimal exposure to even informal AI instruction.
Trust issues further compound these challenges, as over a third of workers (39%) admit to lacking confidence in HR teams employing AI to fulfil their roles. Concerns are further magnified by fears over job security, with 45% of participants feeling threatened by AI’s potential impact on employment stability. This sentiment is especially pronounced among male respondents, over half of whom express anxiety about AI’s effects on their livelihoods.
Zoe Padgett, a Senior Research Scientist at SurveyMonkey, commented on the findings, stating, “During an era of rapid digitalisation and increased AI use in the workplace, it is clear that there is still widespread scepticism surrounding the technology.” Padgett emphasised the importance of instituting robust AI training and clear policy frameworks to build trust and realise AI’s potential benefits.
The survey conducted by SurveyMonkey utilised a national sample of 510 British adults aged 18 and over. It was executed with an error margin of 4.5 percentage points, ensuring a balanced reflection of demographic diversity. The findings lay bare the urgent need for organisations to adapt and address these concerns effectively.
To harness AI’s potential in the workplace, organisations must urgently prioritise comprehensive training and clear policy frameworks.
