Kelly Green has been appointed as the assistant head of cruise operations at Hays Travel, marking a significant advancement in the company’s strategic focus on the cruise sector. With a wealth of experience, she is anticipated to play a pivotal role alongside Catriona Parsons.
- Kelly Green transitions from her previous role as business development manager for the central region within the Independence Group.
- She will oversee cruise commercial relationships and manage the agency group’s cruise contact centre, aiming for robust growth.
- Green’s extensive 14-year background in financial services and travel underscores her ability to drive the department forward.
- Catriona Parsons, head of cruise, commended Green’s professionalism and ambition during this crucial expansion phase.
Kelly Green’s appointment as the assistant head of cruise at Hays Travel signifies a strategic shift in the company’s cruise operations. Her role will involve spearheading commercial relationships and leading the cruise contact centre to enhance business within the sector, working closely with Catriona Parsons.
Green, who has been with Hays Travel for four years, previously served as the business development manager for the central region of the Independence Group. This previous role prepared her to understand the complexities and intricacies of managing commercial relationships and developing strategies that align with corporate goals.
Her combined 14 years of experience in financial services and travel industries equip her with the unique ability to leverage her skills and insights in fostering growth and stability within the cruise division. This appointment is poised to place Hays Travel in a competitive position, aiming to capitalise on emerging opportunities in the cruise market.
Catriona Parsons acknowledged Green’s capacity for leadership and her profound understanding of both the financial and travel sectors. This seasoned insight is expected to be instrumental as the agency seeks to expand its footprint in the cruise industry, providing enhanced value to its clients.
Julie Simpson, commercial manager, along with product manager Kirsty Sproat and cruise call centre general manager Carol Macaskill, will report directly to Green, indicating the level of trust and responsibility entrusted upon her to lead the section towards achieving company objectives.
Kelly Green’s appointment anticipates a promising future for Hays Travel in the cruise sector, driven by her expertise and leadership.
