Significant customer growth prompts Kammac to expand its e-commerce team, indicating a strategic shift towards improved logistics and fulfilment.
- In the past year, Kammac has added 30 new e-commerce clients, showcasing a notable increase in its customer base.
- To meet the growing demand, Kammac has expanded its workforce by hiring five new team members and promoting employees internally.
- Alec Hunt has been appointed as director, focusing on innovation and digitalisation in e-commerce and value-added services.
- The company is introducing new roles and departments to improve logistics efficiency and customer service.
Kammac has experienced a substantial increase in its e-commerce client base, welcoming 30 new customers over the past year. This growth has necessitated an expansion of the e-commerce fulfilment team as the company seeks to enhance its service delivery. The decision to bolster its workforce is part of Kammac’s strategy to handle the rising demand efficiently.
To address these changes, Kammac has expanded its team by recruiting five new members and promoting existing staff internally. These moves are designed to strengthen the firm’s operational capabilities and ensure that the growing needs of its clients are met with improved service and logistical efficiency. The need for a bigger team reflects the company’s commitment to maintaining a high standard of customer service.
Leadership changes have been made, with Alec Hunt stepping into the role of director of e-commerce and value-added services. His focus will be on providing strategic direction, managing projects, and advancing digitalisation initiatives. His leadership is expected to drive innovation within the team and contribute to enhanced project management and service delivery.
In a bid to streamline operations further, new positions have been created within Kammac’s e-commerce unit. These include roles in network development, operations support management, and systems implementation coordination. These positions are pivotal in implementing innovative solutions that will optimise logistics processes and boost customer satisfaction.
In addition to personnel changes, Kammac has introduced two new departments dedicated to project management and operational onboarding support. These departments aim to foster better collaboration and faster response times, ensuring that the company’s growing clientele receives prompt and efficient service.
Kammac’s strategic enhancements in its e-commerce fulfilment team underscore its commitment to meeting increasing customer demands effectively.
