HSBC has announced the launch of its Digital Merchant Services (DMS) in India and Singapore, extending its innovative payments platform to two of Asia’s fastest-growing digital economies.
The platform enables digital merchants and marketplaces to accept payments via multiple methods — including cards, digital wallets, and real-time bank transfers — through a single contract and interface, simplifying operations and reducing the need to manage multiple payment providers.
Following its successful rollout in Hong Kong, HSBC’s DMS now supports 14 payment methods across the three markets, enhancing payment flexibility and cross-border commerce for businesses in the region.
Manish Kohli, Head of Global Payments Solutions at HSBC, said:
“We are delighted to bring HSBC Digital Merchant Services to India and Singapore. These are two markets where digital commerce is advancing at pace, and merchants need payment solutions that are as dynamic as the customers they serve. By combining HSBC’s global reach with local specialisation, we can help businesses of all sizes grow confidently, domestically and across borders.”
Merchants using the platform also gain access to consolidated reporting and reconciliation, faster settlement times and the flexibility to integrate with their existing systems, delivering a seamless customer experience, while reducing operational costs and providing richer insights into transaction flows.
In addition, DMS enables HSBC to collaborate with Fintechs, supporting more digital acquiring capabilities and enabling integration into clients’ wider cash management and liquidity solutions.
As part of its roadmap, HSBC plans to expand DMS to additional markets globally, underlining the bank’s commitment to accelerating e-commerce and digital payments worldwide.
