In response to the ongoing industrial action, Heathrow Airport is advising eligible passengers to utilise e-gates for a swifter border crossing experience.
This advisory comes amid a three-day strike by Border Force officers, coinciding with the end of half-term holidays, which is likely to increase travel disruptions.
The current industrial action involves more than 500 Border Force officers from Friday until Sunday. The strike follows a previous one held at the end of April and is expected to cause significant disruption, particularly as holidaymakers return from half-term breaks.
As the officers protest, the airport expects delays at immigration checkpoints. Therefore, passengers are encouraged to use digital e-gates to help mitigate the impact of the manpower shortfall.
The strikes are organised by the Public and Commercial Services Union (PCS), representing members who demand improved working conditions, including a fair shift roster.
Border Force personnel are vital to national security, managing the entry of travellers and identifying security risks. The union advocates for a balance between work duties and personal commitments, particularly concerning childcare and medical needs.
Heathrow has preemptively reopened a fast track security service for departing passengers, available for purchase at £12.50, to manage expected traveller numbers this summer.
A Home Office spokesperson confirmed that Border Force is implementing robust strategies to minimise the strike’s impact. They recommend that passengers stay informed through updates provided by their airlines.
The Trade Union Congress has initiated a petition, urging Heathrow management to engage with PCS for a conducive resolution.
The petition underscores the crucial role played by Border Force officers and highlights the need for a shift system that ensures a healthy work-life balance, allowing officers to perform optimally.
The government reassures that comprehensive plans are in place to uphold security and efficiency during the strikes, despite the anticipated pressure on airport services.
Heathrow’s operations team is working closely with the Home Office and external agencies to address the effects of the strike while maintaining service quality.
Staff at the airport are on high alert, ensuring that other aspects of passenger service remain unaffected during this period of disruption.
Passengers are urged to arrive earlier than usual and to remain flexible as circumstances may change unexpectedly.
The use of e-gates is strongly encouraged for those eligible, to expedite their passage through border control.
In light of the ongoing industrial action, passengers are advised to remain adaptable and informed about potential delays.
Utilising e-gates and staying updated with travel advisories can alleviate some of the inconveniences caused by the strike.
