Hays Travel is poised to integrate insights from Miles Morgan Travel after its recent acquisition, reinforcing its market position.
- Irene Hays, the owner of Hays Travel, commends Miles Morgan Travel for its exceptional business operations and brand integrity.
- The acquisition promises to retain the Miles Morgan Travel brand while operating under Hays Travel, continuing business as usual.
- The deal is expected to enhance supplier relationships and experiential travel opportunities for Hays Travel.
- Hays Travel views this acquisition as a chance to learn and share expertise, promising growth for both entities.
In a strategic move aimed at expanding its capabilities, Hays Travel is set to harness valuable insights from the recently acquired Miles Morgan Travel. This acquisition, described as a straightforward decision by Irene Hays, recognises Miles Morgan Travel’s status as a powerhouse with significant customer loyalty established over 18 years within the Hays Travel Independence Group.
Irene Hays has confirmed that the brand identity of Miles Morgan Travel will remain intact, ensuring continuity in its operations. Under the leadership of managing director Mandy Shillito, the existing staff will continue to serve, promising a seamless transition alongside Hays Travel’s broader organisational structure.
The acquisition is heralded as an opportunity to forge stronger supplier relationships. Hays Travel anticipates learning from Miles Morgan Travel’s methods, particularly its approach to dealing with suppliers, which is considered superior in some respects. Irene Hays has expressed enthusiasm about integrating these best practices into Hays Travel’s operations.
Additionally, the growth of experiential travel presents a key opportunity. Miles Morgan Travel’s distinctive approach, involving collaborations with alternative tour operators, is seen as particularly exciting. This aspect of the business is expected to contribute significantly to Hays Travel’s expansion into diverse travel offerings.
Staff exchanges between the two companies are expected to foster a shared culture of expertise. As Hays Travel benefits from the skills and innovative practices of Miles Morgan Travel employees, those employees may also find new pathways for advancement within a larger corporate framework. This mutual exchange is anticipated to generate a more successful business model.
Miles Morgan endorses the move, pointing out that while their business practices differ from Hays Travel, these differences provide an opportunity for mutual adaptation and growth. He foresees that the blend of these approaches will yield a more successful business venture, leveraging the unique strengths of both organisations.
This acquisition marks a strategic step forward with shared expertise and potential growth.
