Gloucester’s local travel scene experiences a significant shift as KTz Travel transitions out of the Co-op Travel Consortium, affecting customer bookings.
- KTz Travel announces its departure from the Co-op Travel Consortium, impacting its operations and customer interactions.
- Customers are directed to Your Co-op Travel Branch for management of existing bookings and queries due to KTz Travel’s operational halt.
- KTz Travel, founded in 2016, is in the process of re-establishing itself with a new Abta number to resume operations.
- Co-op Travel reassures customers that all previous bookings made through KTz Travel are secure and will be supported.
KTz Travel, a Gloucester-based travel agency founded by Katie Hamlin in 2016, has announced its departure from the Co-op Travel Consortium. This major shift was communicated to customers via a Facebook post, which revealed that KTz Travel would halt operations under its current Abta number, leading to its temporary inability to manage bookings.
Customers who have existing bookings with KTz Travel are now directed to the Your Co-op Travel branch located just over a mile away from the KTz premises. This redirection is imperative for the management of payments, ticket issues, and booking queries, given KTz Travel’s current operational pause.
A statement from the Co-op Travel Consortium confirms that KTz Travel is no longer affiliated with the group but extends well wishes to its team. The consortium assures that all bookings previously made through KTz are protected, and customer support will be continuously provided by Co-op Travel’s telephone agents or the Gloucester branch.
The operations of KTz Travel are expected to resume once it secures a new Abta number, signalling its intent to continue serving its clientele. Meanwhile, customers can rest assured that their bookings remain safeguarded, with Co-op Travel actively reaching out to offer assistance.
The two branches involved are in close proximity, with KTz Travel originally situated on Bristol Road and Your Co-op Travel ensconced within Eastgate Shopping Centre. This geographical closeness facilitates a smoother transition for affected customers during KTz Travel’s hiatus.
KTz Travel’s transition from the Co-op Consortium nearby, reassuring a future return.
