Flitch Travel expands its footprint with a new store opening in Ongar’s former Barclays site, marking a significant growth milestone.
- The agency has established a strong presence in Great Dunmow for 27 years, adapting impressively post-pandemic.
- The new location was chosen despite its initial state of disrepair, thanks to a strategic lease negotiation.
- The Ongar shop includes unique features like a foreign exchange room and bespoke customer facilities.
- Key industry figures attended the grand opening, reflecting the agency’s esteemed position in the travel industry.
Following its long-standing presence in Great Dunmow, Flitch Travel has expanded by opening a second store in Ongar, situated in the premises of the former Barclays Bank. Owned by Rebbeca Kingston for the past eight years, the agency has witnessed a resurgence in business following the pandemic, prompting this expansion.
The decision to open a new store in Ongar was made possible through a strategic negotiation that secured a year-long rent-free lease on the previously neglected site. Despite issues such as leaks and lack of plumbing, the location was transformed into a modern retail space within two months, underlining the agency’s commitment to growth.
The Ongar store features a foreign exchange room, taking advantage of the building’s secure former bank door. Other customer-centric assets include a Chesterfield sofa and a technological integration with brochure displays and a TV screen, enhancing the client experience.
The agency’s expansion also involved the strategic movement of team members, with Amelia Earley, previously from the Great Dunmow branch, now managing the Ongar store. The recruitment for new staff faced challenges, yet was successful with the addition of a local former bank employee, demonstrating a connection to the community.
The grand opening saw a significant turnout from both the public and industry professionals, reaffirming Flitch Travel’s impact within the sector. The company reported positive initial sales results and a warm reception from the local community, indicating a promising future for the new location.
Flitch Travel’s strategic expansion manifests its adaptability and commitment to meet rising customer demands.
