Celebrating its 40th year, Bond Travel reflects on its journey.
- Bond Travel invites customers to share holiday snapshots for a chance to win.
- The agency remains at its original Urmston location, with a branch in Lymm.
- Founder Pat Bond highlights the agency’s growth and client trust.
- Managing Director Pat Bond and her daughter Jayne are key figures in the business.
Bond Travel, a family-run travel agency, is celebrating a significant milestone of 40 years in operation. In recognition of this anniversary, the agency is reaching out to its loyal customer base, encouraging them to share snapshots from their holidays. By participating, customers stand a chance to win prizes, including a coveted holiday voucher, underscoring Bond Travel’s continued commitment to customer engagement and satisfaction.
Since its inception, the agency has maintained its presence in Urmston, Greater Manchester, while also expanding with a second branch in Lymm. This strategic expansion underscores the agency’s resilience and adaptability, particularly as they navigate the challenges posed by recent global events. Despite these hurdles, Bond Travel has successfully reanimated their Lymm branch, reflecting a positive outlook and business acumen.
Founder Pat Bond, who established the agency on 18th June 1984, expresses pride in the agency’s evolution, particularly its reputation for trust, confidence, and effective performance. Initially limited to British holidays due to regulatory constraints, the agency has diversified significantly, now offering both leisure and business travel services. Specialising in South African travel, the agency has cultivated a robust portfolio of business clients and organised corporate conferences abroad, illustrating its expansive capabilities.
The agency’s leadership has remained within the family, with Pat Bond’s daughter, Jayne, assuming the role of partner and actively contributing to the business since 1995. Jayne’s involvement highlights the agency’s dedication to maintaining a personal touch, which has been integral to cultivating long-term relationships with both private and corporate clients. Notably, Pat Bond continues to play a pivotal role in the agency, showcasing her enduring commitment to the business, alongside Stephanie Hughes, a cornerstone employee since 1992.
Bond Travel’s ethos focuses on fostering strong client relationships through meticulous service and attention to detail. This philosophy is evidenced by their continued use of physical ticket wallets for travellers, a traditional practice that underscores their personal approach to travel planning. By prioritising personal connections and experiential engagement, Bond Travel has not only survived but thrived across decades, firmly establishing itself as a trusted figure in the travel industry.
Bond Travel’s 40-year journey highlights its dedication to customer service and adaptability in a changing industry.
