Crystal has launched a new online booking engine aimed at enhancing efficiency for UK travel agents.
- The platform is set for an August 2024 launch, promising user-friendly navigation and real-time availability.
- Marett Taylor highlights the tool as a commitment to innovation and excellence.
- The system includes personalised recommendations, enhanced support, and exclusive promotions.
- Training resources and a dedicated support team are in place to assist travel advisors.
Crystal has unveiled its latest initiative, a cutting-edge online booking engine designed to streamline operations for its UK-based travel agent partners. This development, scheduled to go live in August 2024, reflects Crystal’s strategic commitment to supporting the trade sector with advanced resources, facilitating quicker and more reliable client services.
The integrated platform promises a myriad of features tailored to enhance user experience. It boasts an intuitive, easy-to-navigate interface that simplifies the process of searching and booking. Agents can now benefit from real-time availability updates, ensuring they can offer clients the most current options, which significantly enhances booking reliability.
Marett Taylor, chief sales officer of Crystal’s parent company, underscores this new system as a manifestation of the company’s dedication to both innovation and operational excellence. According to Taylor, this engine will empower travel advisors by markedly increasing their service efficiency, thereby allowing them to deliver superior services to their clients.
Furthermore, Crystal is augmenting this launch with extensive training materials. Webinars, video tutorials, and step-by-step guides are readily available to ensure agents swiftly adapt to the new system. Additionally, there’s a dedicated support team on standby to resolve any issues and answer pertinent questions that may arise during the transition period.
Coinciding with this launch, Crystal has also introduced an incentive programme aligned with the 2024 Summer Olympics. Running from late July to mid-August 2024, this programme rewards high-performing agents with podium-style prizes based on their sales performance. This initiative not only incentivises engagement with the new platform but also fosters a competitive spirit among Crystal’s key accounts.
Crystal’s new booking engine represents a significant step forward in enhancing trade efficiency and agent support.
