The UK government is reviewing financial protection measures in travel.
- A significant focus is on consumer feedback to inform policy.
- Over 150 industry responses have already been collected.
- The goal is to balance interests of small and large businesses.
- The process is expected to take time, with no promise of rapid changes.
The Department for Business and Trade (DBT) is undertaking a comprehensive review of financial protection mechanisms within the travel industry, as part of the Package Travel Regulations (PTRs) analysis. This review seeks to incorporate consumer perspectives alongside substantial industry feedback already gathered. Over 150 responses from industry stakeholders have been received, reflecting a diverse range of insights and expertise.
Craig Belsham, Assistant Director for Partnerships at the DBT, addressed the Specialist Travel Association (Aito) Annual General Meeting, emphasising the government’s intent to design a framework that adequately accommodates the needs of both small and large businesses in the sector. The DBT’s approach aims to refine the existing UK Package Travel Directive by considering industry-specific feedback and consumer input.
Belsham highlighted the robust engagement from the industry, noting the depth of informed input in the collected responses. The DBT is currently in the process of analysing this extensive data. They expect to provide ministers with further advice in the upcoming weeks, laying the groundwork for a government response to the initial call for evidence.
Despite the progress, Belsham cautioned that more work remains, particularly in supplementing industry data with consumer insights. The department plans to solicit feedback from consumers regarding the significance of financial protection in holiday bookings. This step is crucial to achieving a well-rounded perspective that captures all stakeholders’ interests.
Acknowledging that the review and potential reform will be a lengthy process, Belsham refrained from offering a timeline for the introduction of new regulations. The government is committed to thorough analysis and stakeholder consultation before enacting any changes to ensure that the outcomes support a sustainable and balanced industry environment.
The review process continues to engage multiple voices to achieve a balanced protection framework for the travel industry.
