Co-op is set to enhance convenience with the installation of 30 new parcel lockers.
- The lockers, part of Co-op’s strategy for added services, will be introduced in several UK locations.
- This initiative partners Co-op with Quadient, utilising their Parcel Pending network.
- The lockers will accommodate deliveries and returns from major carriers, including Royal Mail.
- New services like key drop-offs with Keynest will also be available with these lockers.
In an effort to enhance convenience for its customers, Co-op is rolling out 30 parcel lockers across its stores. This move is a strategic part of Co-op’s plan to develop additional services that benefit member-owners and customers alike. The convenience retailer has collaborated with Quadient, a leader in logistics solutions, to incorporate their Parcel Pending locker network into Co-op’s offerings.
These intelligent lockers will facilitate both deliveries and returns with significant carriers such as Royal Mail, DPD, Evri, and UPS. By leveraging these partnerships, Co-op aims to streamline the process for customers, making it easy to manage parcels at their convenience. Additionally, the lockers will support innovative new services, including key drop-offs via Keynest, further broadening the utility of these installations.
The implementation will take place in various locations, including Bedford, Bradford, Guildford, Keighley, Liverpool, Stockport, Swinton, and Telford. These areas will benefit first from the rollout, with the potential for expansion as the partnership grows.
George Hayworth, Co-op’s head of q-comm development, remarked on the advantages these lockers bring, highlighting their secure and convenient nature. “With our stores conveniently located in high streets and transport hubs, university campuses and residential developments, parcel lockers can help local residents and time-pressed consumers pick up or return parcels at a time that is convenient to them, quickly, easily and conveniently,” said Hayworth.
Katia Bourgeais-Crémel, Quadient’s director of locker automation Europe, commented on the partnership, stating that it provides a secure and efficient solution for managing parcel deliveries and returns. She noted that customers can integrate these tasks seamlessly into their daily routine, whether during a grocery visit or at another convenient time. This partnership follows Co-op’s accelerated introduction of more parcel lockers with InPost in June.
This strategic initiative underlines Co-op’s commitment to enhancing customer convenience through innovative service solutions.
