The 2015 Activ Absence Management Survey highlights significant customer satisfaction with the software.
- 100% of participating customers report improved absence management within their organisations.
- Users praise the software’s ease of use, responsiveness, and essential features.
- A prize draw was held, delighting winner Julie Holt with a bottle of champagne.
- Codel Software commits to continuous improvement based on customer feedback.
The 2015 survey conducted by Codel Software has revealed a remarkable level of satisfaction among users of their absence management tool, Activ Absence. All respondents to the survey agreed that the software had notably enhanced their ability to manage absence within their organisations, reflecting its effectiveness and user-friendly nature.
Customers have provided positive feedback, with one stating, “Activ Absence is intuitive, user-friendly, and does what is required.” This sentiment echoes across various organisations, with Creative Learning Partners describing Codel Software as “an easy company to deal with, and very responsive to enquiries.” Such responses underscore the product’s perceived value in improving operational efficiency.
Hetherington Group Practice finds Activ Absence invaluable for managing two sites efficiently, appreciating its functionality as a reminder system for busy clinicians. The software appears integral to their operational routines, with the practice remarking that they “couldn’t envisage life without it.” Similarly, Fleetmatics attested to the system’s indispensability with enthusiasm, “Love the system and would be lost without it.”
As a gesture of appreciation towards survey participants, Codel Software included them in a prize draw. Julie Holt, HR Manager at CEL, emerged as the fortunate recipient, expressing excitement upon receiving a bottle of champagne. Julie commended Codel’s helpdesk and support team for their friendliness and competence, recommending Activ Absence as an essential tool for organisations needing effective absence management solutions.
Codel Software’s Managing Director, Adrian Lewis, reinforced the company’s commitment to leveraging customer feedback to drive ongoing improvements in their service offerings. Despite the high satisfaction rates, the company aims to persistently refine and enhance their software solutions, signalling a proactive approach to customer service.
Overall, the survey results affirm the pivotal role of Activ Absence in organisational management, with commitments to ongoing enhancements.
