AI tools are transforming workplace decision-making across the UK, according to new research.
- An impressive 86% of UK managers believe that AI will enhance their roles.
- Visier’s study reveals key factors driving this shift, including a desire for data-driven decisions.
- Half of managers currently rely on intuition over hard data due to accessibility barriers.
- AI adoption is underway, with many managers already incorporating these tools into their workflows.
A recent study by Visier highlights the significant impact that AI tools are having on decision-making processes within UK workplaces. With an overwhelming 86% of UK respondents feeling positive about the potential of AI to improve their effectiveness as managers, it’s clear that technology is setting new standards for leadership. The research also underscores a widespread enthusiasm for the integration of generative AI tools to enhance managerial capabilities.
The study reveals that managers are keen to make more informed, data-driven decisions. A notable 94% of UK respondents confirmed that improved access to data would increase their confidence in decision-making. This shows a strong inclination towards integrating AI to bridge existing insight gaps and enable more precise decision-making that aligns with organisational strategies.
Despite the advantages of data-driven decision-making, nearly half of the surveyed managers admitted to predominantly relying on intuition and personal experience, as accessing data is often challenging and time-consuming. Ben Harris, Vice President EMEA at Visier, remarked on this reliance on instinct, indicating a need for technological interventions to streamline data access and enhance decision accuracy.
The adoption of AI tools among managers is already underway, with 52% of UK managers having used generative AI to support their roles. This trend is more pronounced globally, with 64% of respondents reporting similar usage. Particularly in the UK, AI tools are being utilised for tasks such as drafting performance reviews, with 59% of managers applying AI for this purpose, compared to 49% globally.
Significant time savings achieved through AI are redirected towards strategic activities within teams, such as team planning and coaching. Nevertheless, the issue of trust in AI remains, with a third of UK managers voicing concerns over data privacy and security. Furthermore, some organisations restrict the use of generative AI, pointing to an ongoing debate about the balance of innovation and privacy.
Keith Bigelow, Chief Product Officer at Visier, emphasised the transformative potential of AI, noting its ability to democratise data access and provide real-time insights without requiring users to possess specialised analytical skills. His comments reflect a broader vision of AI as a means of enhancing performance and enabling managers to make more informed, strategic decisions.
The research confirms the transformative potential of AI in enhancing managerial effectiveness amidst ongoing challenges.
