Danny Care, former England rugby star, opened the new Travelbag store in Cobham, Surrey, marking a significant milestone for the company.
- After a soft launch in July, the Cobham store has already generated interest from customers seeking holidays to diverse destinations.
- The opening ceremony featured local festivities, including refreshments, giveaways, and a competition to win a trip to Sri Lanka.
- Travelbag plans further expansion with an upcoming opening on Harpenden high street in Hertfordshire.
- The chain’s growth highlights a broader trend towards personalised, in-store travel experiences.
England rugby union luminary Danny Care recently officiated the opening of a new Travelbag store in Cobham, Surrey. This event signifies an important step for Travelbag, marking its latest venture into the high street market with plans to further extend their presence in the coming months.
The Cobham outlet commenced its operations with a ‘soft launch’ in July, gradually building interest from clientele interested in a range of holiday destinations including Canada, New Zealand, Thailand, Australia, South Africa, Sri Lanka, and the United States. This meticulous phase allowed the store to establish a connection with the local community and refine its service offerings.
During the official opening, attended by enthusiastic locals, Care, a retired sportsman who also played for Harlequins, engaged with visitors. The event was not just ceremonial; it was a celebration akin to a community event. Customers were treated to cake and fizz, and were offered the chance to participate in a competition to win a holiday for two to Sri Lanka, enhancing the excitement of the opening.
Positive feedback from visitors reinforced the store’s appeal. Many patrons appreciated the tangible, face-to-face interaction available, highlighting a resurgence in high street satisfaction where personal interaction forms the cornerstone of the travel booking experience.
Further expansion is anticipated, with a new store set to open on October 7 in Harpenden high street. This will be followed by an official opening event on October 24. Harpenden will become the eighth addition to Travelbag’s growing network of retail outlets, a testament to the company’s strategic vision extending beyond traditional booking channels.
Zara Kitching, Head of Sales, expressed enthusiasm over the expansion, asserting the company’s commitment to offering high-quality, tailored travel experiences that begin with in-store consultations. This development reflects a broader industry trend where personalised services drive customer engagement and satisfaction.
The opening of Travelbag’s new Cobham store, with further expansions planned, underscores a positive shift towards personalised travel services on the high street.
