Southwest Airlines Cargo takes home industry's top award

Southwest Airlines Co. (NYSE: LUV) Cargo team was recognized recently as one of the industry´s top performers, the company said.

This month Air Cargo World announced that Southwest Cargo® was awarded this year´s Air Cargo Excellence Diamond Award in the “up to 999,999 tonnes” category.

The Air Cargo Excellence Awards are presented to carriers for their performance, customer service, value, and use of technology. This is the 14th consecutive year Southwest Cargo has been honored in the annual Air Cargo Excellence Survey.

Learn more about Southwest Cargo by visiting

In its 47th year of service, Dallas-based Southwest Airlines Co. (NYSE: LUV) continues to differentiate itself from other air carriers with exemplary Customer Service delivered by more than 56,000 Employees to a Customer base topping 120 million passengers annually, in recent years.

Deer Jet extends Honeywell protection plan

Honeywell (NYSE: HON) has signed a three-year contract with Deer Jet, the largest business aviation operator in Asia Pacific, to enroll 12 aircraft from its Gulfstream fleet into the Honeywell Avionics Protection Plan and another nine aircraft into the Honeywell Mechanical Protection Plan, the company said.

Existing protection plans on Deer Jet aircraft have already saved the company nearly USD 1 million, the company added.

The Honeywell Avionics Protection Plan (HAPP) is a maintenance service program and protection plan that offers fast and cost-efficient avionics support to business and general aviation operators.

Honeywell´s program plays a significant role in operators avoiding unexpected maintenance costs and keeping fleets optimized and flight-ready. As one of the largest repair and replacement programs in business and general aviation, HAPP currently covers aircraft for more than 3,000 operators worldwide. Similar to warranty programs, HAPP provides comprehensive coverage for Honeywell aircraft systems. The coverage helps operators better forecast maintenance and repair costs and respond quickly when servicing is required.

Deer Jet, which is the largest user of HAPP products in mainland China, will become an authorized dealer to sell HAPP to other business jet operators across Asia Pacific. Those operators can choose to enroll in HAPP regardless of an aircraft´s age, with pricing based on flight hours, aircraft type and equipment on board. Deer Jet will also promote Honeywell´s MPP to business jet operators, which is the most widely recognized cabin protection in the industry, protecting environmental and cabin pressure control systems.

In addition, Deer Jet is a Honeywell-authorized avionics dealer and auxiliary power unit mechanical service center — allowing the company to maintain, install and upgrade Honeywell avionics for business aviation operators in Asia Pacific.

Honeywell delivers industry specific solutions that include aerospace and automotive products and services; control technologies for buildings, homes, and industry; and performance materials globally. For more news and information on Honeywell, visit

Aeroflot named China's favourite international airline

Aeroflot has been once again recognised as the Favourite International Airline in China, the company said.

The prestigious award was given to Aeroflot for the second consecutive year at the Flyer Award Ceremony 2018. The official ceremony was held today for the sixth time in Shanghai, the economic capital of China.

Aeroflot retained the title of Favourite International Airline at the competitive Flyer Awards due to its service quality, affordable ticket prices and convenient connecting flights from its hub airport of Sheremetyevo, which is involved in the China Friendly initiative.

Aeroflot is Russia´s flagship carrier and a proud member of the SkyTeam global airline alliance. Aeroflot and its partners serve 1,074 destinations in 177 countries worldwide. In 2017, Aeroflot carried 32.8 million passengers (50.1 million passengers as Aeroflot Group including subsidiaries).

Aeroflot operates one of the youngest fleets in the world with 232 aircraft. Aeroflot is based in Moscow, at Sheremetyevo International Airport.

Air Canada elevates transcontinental service

Air Canada has become the first North American carrier to designate aircraft with lie-flat suites for premium cabin customers flying non-stop to Canada on major transcontinental routes with its new Air Canada Signature Service, including the onboard product Air Canada Signature Class, the company said.

Beginning June 1, the airline will offer lie-flat suites and other enhanced amenities to eligible customers travelling on its wide-body aircraft from New York-Newark to Vancouver and both daytime and overnight daily flights from Los Angeles and San Francisco to Toronto.

Air Canada is Canada´s largest domestic and international airline serving more than 200 airports on six continents. Canada´s flag carrier is among the 20 largest airlines in the world and in 2017 served close to 48 million customers.

Air Canada provides scheduled passenger service directly to 64 airports in Canada, 60 in the United States and 98 in Europe, the Middle East, Africa, Asia, Australia, the Caribbean, Mexico, Central America and South America. Air Canada is a founding member of Star Alliance, the world´s most comprehensive air transportation network serving 1,300 airports in 191 countries. Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent UK research firm Skytrax, which also named Air Canada the 2017 Best Airline in North America. For more information, visit:, follow @AirCanada on Twitter

NETSCOUT Joins Linux Foundation Networking ecosystem

NETSCOUT SYSTEMS, INC., (NASDAQ: NTCT), a provider of service assurance, security, and business analytics, has announced it has joined the Linux Foundation Networking (LFN) ecosystem, which encompasses OpenDaylight, OPNFV, ONAP,, PNDA and SNAS, the company said.

Through membership in LFN, NETSCOUT will be able to collaborate with the open source community with its virtualized visibility instrumentation and smart data solutions that deliver actionable metadata and KPIs, driving network and services automation.

Whether it is deployed as an instance in a cloud environment or as a virtual machine on a hypervisor, NETSCOUT´s virtualized visibility and instrumentation solution leverages the full power of its patented Adaptive Service Intelligenceâ„¢ (ASI) technology to present real-time views of application performance and end-to-end session trace data. These real-time metrics can be used to drive closed-loop automation whereby service attributes can be dynamically adjusted for proactive service assurance and enhanced user experience.

NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) assures digital business services against disruptions in availability, performance, and security. To learn more, visit

Calafia Airlines offers twice-weekly Loreto-Guadalajara flight

With a new flight from Guadalajara International Airport (GDL), Mexico´s third busiest airport, to the Islands of Loreto (LTO), travelers will soon enjoy expanded access to the Islands of Loreto and the destination´s luxurious Villa del Palmar Beach Resort & Spa, the company said.

Calafia Airlines has announced the new flight on Tuesday and Saturday afternoons, departing Guadalajara with a brief stop at Los Cabos International Airport (SJD) before arriving at Loreto International Airport (LTO). The flight will leave GLD at 4:55 p.m., and arrive at LTO at 7:00 p.m.

For passengers departing out of LTO, the twin-engine regional jet will return to Tijuana International Airport (TIJ), leaving Tuesdays and Saturdays at 7:20 p.m. and arriving at 08:05 p.m.

The resort was named the 16th best resort in Mexico by Trip Advisor. In 2015, Travel Weekly magazine recognized the Islands of Loreto with a 2015 Silver Magellan Award in the Adventure Destination category. Villa del Palmar at the Islands of Loreto was also recognized as Mexico´s Beach Resort in the 22nd and 23rd annual World Travel Awards. It also earned recognition as Mexico and Central America´s Resort by the same prestigious organization.

Altares D&B chooses NewVoiceMedia as contact center partner

NewVoiceMedia, a global provider of cloud contact center and inside sales technology, has announced that Altares D&B selected its platform to create exceptional, emotive customer experiences, improving the service it provides to its European customer base, the company said.

As a global pioneer in the data economy, Altares´s mission is to enhance the data capital of its clients. Altares is an exclusive partner of Dun & Bradstreet, one of the international providers of B2B information in France, Benelux and Maghreb. In this capacity, Altares established itself as one of the partners for large, mid-caps and SMBs by offering exclusive access to its database of over 280 million companies in 220 countries.

NewVoiceMedia is a global provider of cloud contact center and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.

UTC Aerospace Systems inks 8-year nacelle MRO contract extension

UTC Aerospace Systems, a unit of United Technologies Corp. (NYSE: UTX), has announced an 8-year contract extension with Qantas Airlines to provide BR715 engine nacelle asset support and repair services for the airline´s fleet of 20 Boeing B717-200 aircraft, the company said.

The long-term agreement is through Prime Solutions®, which is customized to the airline´s specific support requirements.

Qantas Airways has been a Prime Solutions customer since 2000, and this new agreement represents an expansion of the existing support program as the airline has nearly doubled its fleet of B717-200 aircraft to meet increasing passenger demand. With easy access to spares and rotables, and fully customized support, the airline has been able to extend the operational life of its B717-200 fleet. Support will be provided on-site at the customer´s locations in Perth and Canberra, Australia, and the UTC Aerospace Systems Aerostructures Service Center in Singapore.

UTC Aerospace Systems is one of the world´s largest suppliers of technologically advanced aerospace and defense products. UTC Aerospace Systems designs, manufactures and services integrated systems and components for the aerospace and defense industries, supporting a global customer base with significant worldwide manufacturing and customer service facilities.

United Technologies Corp., based in Farmington, Connecticut, provides high-technology systems and services to the building and aerospace industries. By combining a passion for science with precision engineering, the company is creating smart, sustainable solutions the world needs.

Comtech Telecommunications gets USD 1.0m contract for TWTA amplifiers

Comtech Telecommunications Corp. (NASDAQ:CMTL) has announced that during its third quarter of fiscal 2018, its Santa Clara, California-based subsidiary, Comtech Xicom Technology, Inc., which is part of Comtech´s Commercial Solutions segment, has received a contract for more than USD 1.0 million for Ka-band high-power amplifiers from a satellite communications (SATCOM) direct-to-home (DTH) television service provider, the company said.

Comtech Xicom Technology, Inc., a world provider of high-power amplifiers, manufactures a wide variety of tube-based and solid-state power amplifiers for military and commercial satellite uplink applications. The product range encompasses power levels from 8 W to 3 kW, with frequency coverage in sub-bands within the 2 GHz to 51 GHz spectrum. Amplifiers are available for fixed and ground-based, ship-board, and airborne mobile applications. visit for more information.

Comtech Telecommunications Corp. designs, develops, produces and markets innovative products, systems and services for advanced communications solutions. The company sells products to a diverse customer base in the global commercial and government communications markets.

Voxbone simplifies business communications with new VP of product

Voxbone, the Communications as a Service (CaaS) provider powering global businesses with voice and messaging services on demand and via API, has strengthened its mission to support growing enterprises by hiring Matthew Brown as its new VP of Product, the company said.

With extensive experience in developing and deploying tools to help companies succeed, Brown will oversee Voxbone´s range of cloud-based communications services, ones that allow businesses to easily establish a local presence and effectively reach new markets across more than 60 countries.

Voxbone makes it simple to set up and manage global business communications. Its on-demand virtual numbers, voice and SMS services allow businesses to move their telephony to the cloud and extend their reach into over 9,000 area codes in 60+ countries–at the touch of a button.