AerCap delivers 2 new Airbus A350 aircraft to Air Mauritius

AerCap Holdings N.V. (NYSE: AER) has announced the delivery of a new Airbus A350-900 to Air Mauritius, the first of two new A350 aircraft deliveries on long-term lease from AerCap´s order book with Airbus, the company said.

A second A350-900 aircraft is scheduled for delivery to Air Mauritius in November 2017.

AerCap has one of the largest Airbus A350-900 portfolios with a total of twenty-six owned and on order, delivering through 2019.

AerCap President and Chief Commercial Officer Philip Scruggs said, “AerCap is proud to deliver the first of two new A350 aircraft to Air Mauritius and to celebrate this delivery coinciding with the airline´s 50th year anniversary.

AerCap is the global provider of aircraft leasing with, as of September 30, 2017, 1,506 owned, managed or on order aircraft in its portfolio. AerCap has one of the most attractive order books in the industry. AerCap serves approximately 200 customers in approximately 80 countries with comprehensive fleet solutions. AerCap is listed on the New York Stock Exchange (AER) and has its headquarters in Dublin with offices in Amsterdam, Los Angeles, Shannon, Fort Lauderdale, Singapore, Shanghai, Abu Dhabi, Seattle and Toulouse.

ARC provides flexibility in addressing distribution strategies

Airlines Reporting Corporation (ARC) has announced enhancements to its settlement platform to support a variety of distribution methods including New Distribution Capability, or NDC, the company said.

Through collaboration with both airlines and travel agencies, ARC is helping to facilitate the implementation of these new approaches to distribution while continuing to support existing systems and processes.

With ARC´s flexible platform, each airline can implement the features that best match its distribution strategy. This includes the option to use neutral ARC or airline ticket stock, the acceptance of both the ARC and IATA sales file formats and multiple credit card billing options. An additional change is the inclusion of an NDC indicator for those transactions that may take a different processing route than traditional transactions.

The Airlines Reporting Corporation (ARC) is the premier driver of air travel intelligence and commerce in the travel industry with business solutions, travel agency accreditation services, process and financial management tools and high-quality data. In 2016, ARC settled USD 86 billion worth of carrier ticket transactions for nearly 7,000 travel agencies with more than 12,000 points of sale. Established in 1984, ARC is an ISO 27001 certified company headquartered in Arlington, Virginia, with offices in Louisville, Kentucky, Tampa, Florida and San Juan, Puerto Rico. For more information, visit www.arccorp.com and www.twitter.com/arctalk.

JetBlue to relocate to terminal at LaGuardia Airport

JetBlue (NASDAQ:JBLU) has announced it has reached an agreement with multiple parties to move its operations at New York´s LaGuardia Airport to the historic Marine Air Terminal, bringing JetBlue customers greater convenience and an improved ground experience while the Central Terminal undergoes reconstruction, the company said.

JetBlue will be the main tenant at the Marine Air Terminal, an aviation landmark, occupying four gates once the transition is completed in December — just in time for the start of the busy holiday travel season. This move will alleviate traffic and congestion as construction on the Central Terminal gets underway. JetBlue plans to move back to the Central Terminal when construction is completed.

While honoring the historic design of the Marine Air Terminal, JetBlue will add its own modern touches creating an airport experience in line with the award-winning service its customers receive onboard.

The Art Deco Marine Air Terminal is one of aviation´s most historic landmarks. When it opened in 1940, it housed operations for seaplane service with aircraft departing from the East River. Over the years it has also served as a private jet terminal.

JetBlue is New York´s Hometown Airline®, and a carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles (Long Beach), Orlando, and San Juan. JetBlue carries more than 38 million customers a year to 101 cities in the US, Caribbean, and Latin America with an average of 1,000 daily flights. For more information visit jetblue.com.

Skyhour inspires people to gift what's possible and celebrate what moves people to get there

Skyhour, the next-generation gifting platform for air travel, has launched to revolutionize the way people gift and receive flight hours, the company said.

Enabling people to gift air travel to anyone, anywhere for just USD 60 an hour, Skyhour inspires endless travel possibilities to destinations worldwide. Skyhour is backed by JetBlue Technology Ventures, the corporate venture subsidiary of JetBlue Airways, which invests in, incubates and partners with early stage startups at the intersection of technology and travel.

Founded in 2016, Skyhour offers a seamless and smart way to gift flights – one skyhour represents one hour in the sky, at a fixed cost of only USD 60 per hour. All skyhour recipients have complete freedom to book their flight on one of 350 international and domestic airlines directly through the app or web site.

In addition to financial investment, which will accelerate Skyhour´s global growth and presence in the market into the busiest travel season of the year, JTV brings deep domain expertise in the hospitality, travel and airline ecosystem to skyhour.

Skyhours can be purchased via the app or by visiting www.skyhour.com. The app is currently available for iOS devices via the app store, an Android version is in development.

Skyhour is the gift that moves you. It is the next generation gifting platform for air travel, offering an easy, smart and inspiring way to give an hour in the sky to anyone, anywhere, on 350 airlines. With Skyhour, anyone can gift or book the flight of their choice, in under a minute, without restrictions. By enabling and encouraging people to give one another the power to fly, Skyhour inspires people to gift what´s possible and celebrate what moves people to get there. For more information, visit www.skyhour.com or follow Skyhour on Instagram.

JetBlue Technology Ventures invests in, incubates and partners with early stage startups at the intersection of technology, travel and hospitality to improve the entire travel experience. The company prioritizes investments that advance the customer-centric journey; technology-empowered customer service; the future of operations and maintenance; revenue management, sales & distribution; and new regional transport ecosystems. Founded in 2016, JetBlue Technology Ventures is a wholly-owned subsidiary of JetBlue (NASDAQ:JBLU) and is located in Silicon Valley, Calif. For more information, visit JetBlueVentures.com.

Hutchison to become Aurora COO

Aurora Flight Sciences has named Matthew G. Hutchison to be the company´s Chief Operating Officer, the company said.

Hutchison replaces Mark C. Cherry, who was today named by Boeing as the new head of the Boeing Phantom Works. Boeing recently announced a transaction to acquire Aurora.

Hutchison currently serves as Vice President for Engineering at Aurora. He joined Aurora in 1993 as an engineering analyst supporting the company´s unmanned-aircraft development programs. He was instrumental in the creation of Athena Technologies, a spinout from Aurora that was sold to Rockwell Collins in 2008, and ultimately led their Unmanned Aircraft Systems and Controls Technologies business.

Hutchison rejoined Aurora in 2014. He holds a B.S. in Mechanical Engineering and a Ph.D. in Aerospace Engineering, both from Virginia Tech and was recently named as an Associate Fellow in the American Institute of Aeronautics and Astronautics (AIAA).

Aurora Flight Sciences is an innovative technology company which strives to create smarter aircraft through the development of versatile and intuitive autonomous systems. Operating at the intersection of technology and robotic aviation, Aurora leverages the power of autonomy to make manned and unmanned flight safer and more efficient. Headquartered in Manassas, Virginia, Aurora operates production plants in Bridgeport, West Virginia and Columbus, Mississippi, has Research and Development Centers in Cambridge, Massachusetts, Dayton, Ohio and Mountain View, California, and a European office, Aurora Swiss Aerospace, located in Luzern, Switzerland.

Switch Mobility, Skyworks Global announce joint venture

Flying taxis are no longer in the realm of science fiction and, with the newly announced joint venture between Skyworks Global and Switch Mobility, your door-to-door, customized transportation experience may soon only be a click away, the company said.

Skyworks is the world´s expert in gyronautics, a sustained autorotative flight platform. This type of technology directly supports the recently announced Uber Elevate Urban Air Taxi Concept. Switch Mobility is the provider of the first dynamic mobility as a service (MaaS) application that integrates real-time, micro-transit ride generation capability into a comprehensive transit platform for consumers. These two domain experts are joining forces to work on adding urban air movement to the end-to-end mobility trip chain that already includes multimodal ground transportation services.

This joint venture is the next step in today´s rapid transformation of mobility and ushers in the introduction of a viable urban air taxi model. Unlike helicopters, which are expensive and rely on mechanically complex systems, the Skyworks gyroplane is a proven safe, simple, and sustainable technology whose various aircraft have been flying since 2002. The company is planning to start the FAA certification in the new year of one of its VTOL (vertical take-off and landing) capable aircraft. Future enhancements to this urban cab will include a hybrid propulsion system, an advanced composite body, and the option for manned or un-manned flights. Full electrification of future models is planned as well.

The Switch app functions as an automated mobility operator, seamlessly integrating legs of a trip together to deliver a customized, optimized, complete end-to-end mobility solution right to a user´s smartphone. The app will launch in a soon-to-be-named prominent US City in early 2018 and can seamlessly integrate autonomous vehicles for use in supporting public and private transport operations.

General Michel, who was responsible for NATO´s 14-nation effort to build a modern USD 7B Afghan Air Force in the middle of an active war zone, is managing director of Switch Mobility, sits on the board of Skyworks Global and is the chairman of DemandTrans, whose demand-responsive transportation technologies (DRT) are currently deployed across many major cities across America.

Switch is the fusion of two transit technology and operations companies in DemandTrans Solutions of Chicago, IL, and Kyyti Group, of Helsinki Finland. Switch is the world´s first Dynamic Mobility as a Service (MaaS) platform, providing full access to all forms of transit capacity (car share, ride hail, bus, tram, train, bike share, taxi, TNC, autonomous car and shuttle, and urban air). Additionally, Switch provides full Demand Response and Micro-transit generation features as well as integrated mobile payment and ticketing, allowing all elements of public and private transport to be made seamlessly available to consumers via a single App. Visit www.switchtransit.com for more info.

Skyworks Global Inc., is the world provider of gyronautics, the study and design of sustained autorotative flight represented by the company´s gyroplane technology. Skyworks has more than 40 patents with several more underway, all obtained in an effort to radically change not only the way gyroplanes are perceived, but also the way they are utilized. From mass personnel transportation, agriculture, and border protection to literally changing the economies of developing nations, Skyworks´ goal is to change the paradigm of aerial technology. For more information about the company, its products, and individual members of the Skyworks team, visit www.Skyworks-Global.com.

Cambridge Pixel supplies radar trackers to enhance target detection at Chinese airports

Cambridge Pixel, a developer of radar display, tracking and recording sub-systems, is supplying radar trackers, through local agent Aeroer, to the Second Institute of Civil Aviation Administration of China (CAACSRI) for integration with their modern airport surface movement systems, the company said.

CAACSRI´s airport surface movement systems are currently being installed for upgrade and expansion projects in airports across south-west China, including at Chongqing Jiangbei International Airport, a major hub for the region. Cambridge Pixel´s SPx radar tracking software will provide enhanced target detection at the airports.

Engineers at CAACSRI needed a low cost, open, highly configurable software-based radar tracker for integration with its own airport surface movement systems. It was important that the tracker worked seamlessly with a range of radars and supported different tracking configurations in user-defined areas, allowing faster targets to be tracked on runways while minimising false alarms in other areas.

Founded in 2007, Cambridge Pixel is a developer of sensor processing and display solutions including primary and secondary radar interfacing, processing and display components for military and commercial radar applications. It is a world-leading supplier of software-based radar tracking and scan conversion solutions through its modular SPx software, and HPx hardware product range. Based near Cambridge in the UK, the company operates worldwide through a network of agents and distributors.

Founded in 1958, as a unique application technology institute in the civil aviation sector, the Second Research Institute of CAAC is dedicated to application research on civil aviation science and technology. It has formed a test and assessment system based on fundamental research, and has created a complete technology innovation system and business service mode covering civil aviation R&D, consultation, design, products and project implementation.

XTI Aircraft gets more orders for TriFan 600 vertical takeoff airplane

XTI Aircraft company (XTI) has announced it received several additional orders and deposits from customers under its pre-sales program, the company said.

XTI officially launched its prototype program at this year´s NBAA trade show in Las Vegas. The company stated that the response at the show was very positive and generated additional financial and strategic relationships for the company. “Hundreds of people visited our booth over the course of the three-day show,” LaBelle added.

The TriFan 600 is a major breakthrough in aviation and air travel. The six-seat TriFan 600 will have the speed, range and comfort of a luxury business aircraft and the ability to take off and land vertically, like a helicopter. It will travel at 345 miles an hour, with a range of up to 1,200 miles. Using three ducted fans, the TriFan lifts off vertically. Its two wing fans then rotate forward for a seamless transition to cruise speed and its initial climb. It will reach 30,000 feet in just ten minutes and cruise to the destination as a highly efficient business aircraft.

XTI Aircraft is a privately owned aviation business based near Denver, founded in 2012. XTI is guided by a leadership team with decades of experience, a deep well of expertise, and success bringing new aircraft to market. XTI is founded on a culture of customer-focused problem solving to meet the evolving needs of modern travelers.

Psychology may be key to improving passenger experience

Guestlogix, the global provider of airline commerce technology and a pioneer in onboard retailing and ancillary revenue generation, has published an academic report identifying the psychological concept of “learned helplessness” which inhibits airline passengers from enjoying their experience and negatively impacts airline revenues, the company said.

The report provides actionable insights on how airlines can solve this problem to their benefit.

The report is entitled “The Empowered Passenger: Break the Cycle of Learned Helplessness to Drive Customer Satisfaction and Higher Revenues.” The author of the report, Dr. Gary Edwards, PhD, has helped executive leaders of the world´s best-known brands take a Decision Sciences approach to solving complex business challenges.

Among the report´s main findings:

Since airline deregulation, airlines have cut back on service quality to meet the demand for lower fares, and passengers have agreed to the tradeoff.

Even as airline passengers become increasingly frustrated — and vocal — about the quality of service, they have no choice but to accept the situation, which leads to a “learned helplessness.”

Learned helplessness has a direct impact on airline business as air travel becomes a joyless affair and passengers interpret ancillary selling as “nickel and diming.”

One study found that after just one negative experience, customers were 20% more likely to switch brands and 25% more likely to complain about the company. By contrast, after just one memorable experience, 19% of delighted customers said they purchased more products/services.

While carriers are under pressure to offer ever lower ticket prices, they need to recognize the substantial upside of pursuing higher customer satisfaction at each touch point, as well as satisfaction with the overall journey, typically measured in the form of Net Promoter Scores (NPS).

Built on the rails of the best on-the-ground e-commerce technologies that include passenger analytics and product mix optimization, data-driven sales and marketing tools and comprehensive payment functionality, the Guestlogix airline commerce platform enables airlines to increase ancillary revenue through an integrated, data-driven and customer-centric approach to onboard retail. Combining passenger-level data with an intelligent, “big data” analysis layer and integrations with airlines´ operational systems including loyalty, ERP, booking and departure control, the SaaS-based platform enables airlines to create a stress-free travel experience for their passengers. Visit www.guestlogix.com to learn more.

EDM invests GBP 1m in new CNC machines to support growth

EDM, a global provider of training simulators to the civil aviation and defence sectors, has announced that it has invested GBP 1m in a suite of new CNC machines to support its strong growth.

Purchased over the past 12 months to help meet the demands of EDM´s rapidly growing order book, the four new CNC machines enable the company to design and manufacture any component required for its range of market-leading training simulators for the civil aviation and defence markets. The new machines have already significantly improved manufacturing times and reduced reliance on third party component suppliers.

The new state-of-the-art CNC machines are supported by the company´s existing CNC machining capability and suite of manual milling and turning machines. The investment in this new equipment has enabled the current manual machinist team to be upskilled whilst also creating a number of new roles.

EDM is a global provider of training simulators to the civil aviation, defence, rail and other industries. Combining the highest engineering standards with-edge technologies, EDM provides airlines with Door Trainers, Cabin Service Trainers, Cabin Emergency Evacuation Trainers and Full Size Mockups and defence organisations with Procedure Trainers, Maintenance Trainers, Ejection Seats, Simulators and Full Size Replicas. Serving organisations worldwide from its UK headquarters, EDM is committed to delivering exceptional quality and value to its clients to help them enhance safety and operational efficiency.