NeustarÂ®, Inc., a trusted, neutral provider of real-time information services, has announced it has entered into a definitive agreement to acquire TRUSTID, the provider of caller authentication and fraud prevention systems for contact centers, the company said.
Founded in 2007, TRUSTID is a high-growth market leader that works with financial institutions and other enterprises to authenticate callers, protect account access, prevent fraud or comply with regulations. The acquisition immediately enriches Neustar´s Risk portfolio by adding additional inbound call engagement solutions to its market outbound call engagement products and solutions.
TRUSTID´s suite of software-as-a-service products and services enable contact centers to automatically authenticate callers before their calls are answered using a patented approach that maximizes contact center efficiency, mitigates fraud and optimizes the customer experience.
The transaction is expected to close in January, 2019.
Neustar, Inc. is a global information services provider driving the connected world forward with responsible identity resolution. Neustar´s unique, accurate and real-time identity system, continuously corroborated through billions of transactions, empowers critical decisions across our clients´ enterprise needs. More information is available at https://www.home.neustar.
TRUSTID serves organizations that need to authenticate callers to protect account access, prevent fraud or comply with regulations. Deploying its patented telephone network forensic approach, TRUSTID delivers caller authentication, identity and risk solutions. For more information, visit www.TRUSTID.com.