iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, has announced that Gary Praznik will become chief executive officer of the company, the company said.
Praznik, a 34-year industry veteran who previously served as iQor´s chief operating officer, has held various global leadership roles in Operations and Business Development since joining the company in 2000.
Praznik replaces Hartmut Liebel who will take on an advisory role at the company and remain on the board of directors.
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 45,000 employees in 18 countries, it can measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for partners across the customer and product life cycles.