Bright MLS connects distributed workforce

RingCentral, Inc. (NYSE:RNG), a provider of global enterprise cloud communications and collaboration solutions, has announced that Bright MLS, one of the nation´s largest real estate multiple listing services (MLS), has selected RingCentral´s unified solutions across voice, video, online meetings, and contact center to boost workforce productivity and enhance the customer experience, the company said.

Serving approximately 85,000 real estate professionals who in turn serve over 20 million consumers, Bright MLS is a combination of two multiple listing services, MRIS and TREND, along with a number of other similar organizations in the Mid-Atlantic region.

With the formation of the new entity and the offering of more listings across a broader geographic area, Bright MLS needed to standardize its new IT environment to better connect its distributed workforce and contact centers across the Mid-Atlantic.

The Bright MLS real estate service area spans 40,000 square miles throughout the Mid-Atlantic region, including Delaware; Maryland; Washington, D.C.; and parts of New Jersey, Pennsylvania, Virginia, and West Virginia. As a Multiple Listing Service (MLS), Bright serves approximately 85,000 real estate professionals who in turn serve over 20 million consumers.

RingCentral, Inc. (NYSE:RNG) is a provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today´s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral unifies voice, video, team messaging and collaboration, conferencing, online meetings, and integrated contact center solutions. RingCentral´s open platform integrates with business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.