CGI (NYSE: GIB) (TSX: GIB.A) has developed and implemented a new digital guide solution–Biblioteket–designed to revolutionize how citizens access and enjoy a wide range of public services, including libraries and museums, the company said .
The solution is part of CGI´s ongoing involvement in the movement to build smart cities across the globe to improve the quality of life of citizens through innovative technology. Using iBeacon technology, Biblioteket identifies where a visitor is located within a building to provide indoor navigation and guided tours. It also offers detailed visitor information, answers questions, displays event calendars, provides unique support for people with disabilities, and more.
The solution, which was developed by CGI in Sweden on behalf of the Gothenburg City Library, can be used to enhance the visitor experience not only for libraries and museums, but also parks, tourist attractions and other public venues anywhere in the world. In addition to improving visitor traffic and engagement, it relieves administrative burdens, so that staff can focus instead on providing better services and helps to save resources and costs.
The Biblioteket solution uses Bluetooth technology to locate a visitor and then highlights relevant services for that particular location. It was originally developed in response to the increasing demand for multilingual guided tours of architectural and art exhibitions. During the app´s development phase for the Gothenburg City Library, a number of features were added, such as an interactive quiz, events calendar and chat capabilities.
Founded in 1976, CGI is among the largest independent IT and business consulting services firm in the world. With 73,000 professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from IT and business consulting to systems integration, outsourcing services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. Learn more at cgi.com.