Arlington County Community Services chooses Welligent as EHR provider



Welligent has announced that Arlington County Community Services Board (ACCSB) has selected Welligent as its new Electronic Health Record (EHR) provider, the company said.

The Department of Human Services (DHS), which encompasses ACCSB, promotes the health, safety, and economic stability of Arlington residents. It is the largest department in the county, providing services to more than 58,000 clients per year with an approximate USD 142 million budget, more than 700 staff, and approximately 140 programs.

As an integrated agency with public assistance, social service, behavioral healthcare, housing, public health, and employment programs under one department, DHS is well equipped to meet the complex needs of at-risk individuals and families. Arlington needed a platform that would meet all of Virginia´s state data collection and reporting requirements, including the CCS3 state extract and Virginia´s new Waiver Management System (WaMS) interface requirements.

Arlington selected Welligent´s EHR platform to provide the flexibility and ease of use needed to satisfy these requirements and improve organizational workflows.

Although Arlington already had an electronic documentation process in place, leadership was not interested in migrating the previous configuration and workflow into a new EHR. Instead, ACCSB chose to build on Welligent´s best practices for implementing behavioral health providers with diverse business needs.

The ability to align with Arlington´s guiding principles was a deciding factor in the choice to partner with Welligent. Some of the key objectives Welligent will facilitate for ACCSB include: meeting current and future business needs like real-time access to key performance metrics, creating standardized and efficient processes that support simplified workflows, and having flexible and scalable technology to support a mobile workforce.

The Arlington County Community Services Board (ACCSB) consists of community members appointed to oversee services provided by the Department of Human Services to persons challenged by mental health, intellectual disabilities, and substance abuse. The ACCSB provides the principal forum for residents and consumers of services to review, comment on, and influence the direction of those services. The ACCSB acts as an advocate, educator, community organizer, and community planner for services.

Welligent, based in Norfolk, Virginia, offers a cloud-based electronic health record system that is both mobile and secure. Welligent´s desktop and mobile applications provide documentation, scheduling, and medication and caseload management. Users are able to manage all programs, services, and payers from one integrated system. Welligent´s interoperable software is fully configurable and includes features such as clinical records, treatment plan libraries, forms management, ePrescribing, electronic billing, and dashboard reporting.