noHold, creators of AI-powered virtual assistants for enterprise and beyond, has launched a connector to Facebook´s Messenger platform, enabling users to interact with noHold Virtual Assistants directly from the social giant´s Messaging app, the company said.
According to a report from Business Insider´s Intelligence division, at the beginning of 2015, the number of messaging app users surpassed social media users.
Since Virtual Assistants closely resemble the messaging app paradigm, this user shift opened the door for businesses to utilize Virtual Assistants to provide a scalable way to engage with their customers 24/7 on these types of platforms.
noHold is a privately held company established in 1999 and headquartered in Milpitas, CA, USA (Silicon Valley). It turns automated customer support into cognitive customer interactions.