Salesforce chosen for USD100m blanket purchase agreement

Salesforce (NYSE: CRM) said the US Department of Health & Human Services (HHS) has launched an agency-wide USD100 million Blanket Purchase Agreement (BPA) for Salesforce subscriptions.

Now, HHS operating staff and divisions can purchase Salesforce through a central purchasing vehicle to help digitally transform and connect with their citizens in new ways.

Prior to this BPA, HHS lacked a strategic sourcing vehicle for agency-wide purchasing of Salesforce subscriptions. Facing high demand for CRM solutions among HHS divisions, HHS realized the benefit of addressing economies of scale and leveraging HHS buying power. With this BPA, Salesforce will be more accessible and cost-efficient for HHS divisions, enabling them to take full advantage of the Salesforce Customer Success Platform.

Using Salesforce, HHS divisions can supercharge their service to employees for all citizen interactions, such as getting real-time updates and information from the US Food and Drug Administration (FDA) or guidance from the Administration for Children & Families (ACF) on building strong, healthy and supportive communities. In addition, HHS divisions can quickly and easily build new cloud applications, making data accessible to employees anywhere and on any device.

In addition to the HHS BPA, the General Services Administration (GSA) awarded a USD503 million BPA for Salesforce implementation, integration and support services for all federal government agencies eligible to order from the GSA Schedule program. Together, HHS has created an opportunity for each of its divisions to further invest in Salesforce solutions as well as share best practices and existing applications.

It is the mission of the US Department of Health & Human Services (HHS) to enhance and protect the health and well-being of all Americans.

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