Tableau Software (NYSE: DATA) said that DecisionOne is deploying Tableau to help make data-driven decisions and better serve its customers.
Using Tableau, DecisionOne is analyzing data on each of its service events to cut down on the time it takes to fulfill each request and to operate more effectively.
“By visualizing our complex data in Tableau we are finding ways to work more efficiently,” said John Rooney, senior vice president of on-site services at DecisionOne. “We´re able to review elements of our data in Tableau such as how much time a technician spends on a certain project, how far they must travel to service a customer, and even shipping data on all of the equipment we handle for our customers. The result is we´re able to run our business more efficiently while providing higher levels of service to our customers.”
Tableau Software helps people analyze, visualize and share information. Its website is at www.tableausoftware.com/trial.