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General Dynamics to implement Massachusetts statewide next-generation 9-1-1 system

26 August 2014

General Dynamics (NYSE: GD) business unit General Dynamics Information Technology said it has been awarded a contract to develop, implement and operate the Massachusetts Next Generation (NG9-1-1) emergency communications system that will allow emergency personnel to accept service requests through new technologies, providing real-time data and communication.

With this award, Massachusetts becomes one of the first states in the nation to begin transitioning to a statewide NG9-1-1 system that complies with the National Emergency Number Association´s (NENA) i3 architecture standards, enabling local and nationwide interoperability so more accurate information can be shared faster with first responders.

Under this contract, awarded by the Massachusetts State 911 Department, General Dynamics will replace the Commonwealth´s legacy Enhanced 911 (E911) emergency call-handling system with a secure, IP-based NG9-1-1 system that permits emergency service requests from existing public networks through new and emerging modes of communication and devices. The system will integrate Geographical Information System data into all emergency service requests to accurately map a caller´s location and route these calls and corresponding information to the public safety answering points.

General Dynamics is a leader in emergency management, wireless and IP-based communications for state and local public safety organizations. Its website is at


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