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Nine West uses LivePerson for higher incremental sales, customer satisfaction

LivePerson, Inc. (NASDAQ: LPSN) said that it has integrated Nine West Group´s LiveEngage into the Demandware Commerce platform for its website accessed at

The LiveEngage platform helps Nine West meet evolving consumer demands for a more seamless digital shopping journey, and has simultaneously improved the brand´s customer reported satisfaction, increased incremental revenue, and reduced support costs.

The Demandware LINK Technology Partner Program provides Demandware clients with a rich of set of pre-built integrations to cutting-edge commerce technologies and applications that can unlock revenue generating opportunities and enhance the brand experience. The LivePerson certified integration with Demandware is available on the Demandware LINK Marketplace.

LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. For more information,

Nine West Group, a division of Nine West Holdings, Inc., is a global designer and marketer of branded footwear, accessories and jewelry.


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