Astea International Inc. (NASDAQ: ATEA) said that a global Fortune 1000 fire and security services company has signed a cloud software-as-a-service contract for the Astea Alliance service management and mobile workforce platform to optimize, transform, and manage their service ecosystem.
This strategic win further demonstrates and solidifies Astea´s leadership position as the service management software provider of choice for leading fire and security companies.
Astea said this fire and security services company works with and relies on thousands of third party partners that actively participate in their service delivery chain process, and it was mission critical for them to leverage a solution that was easy to use, yet highly configurable and robust enough to support their needs.
Astea International is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization. Its website is at www.astea.com.