LogMeIn, Inc.´s (NASDAQ: LOGM) flagship remote support offering, LogMeIn Rescue, has been selected by Huawei to deliver a superior service and support experience for customers of the new Huawei Ascend Mate2 smartphone.
The announcement was made in conjunction with the US debut of the Ascend Mate2. As part of the deal, Huawei´s customer care team will use LogMeIn Rescue to offer US customers on-demand, remote support of their Ascend Mate2 from virtually anywhere in the world.
The remote support service is part of Huawei´s commitment to providing customers with a unique, multichannel approach to customer service, whether for support or simply getting better acquainted with all the ways they can benefit from their new device.
LogMeIn provides secure connections to computers, devices, data, and people. It is headquartered in Boston´s Innovation District with offices in Australia, Hungary, India, Ireland, and the UK.