Five9, Inc. (NASDAQ: FIVN) said it has introduced the latest version of its cloud contact centre software.
The release includes native multichannel applications that support social, mobile, chat and email interactions, a unique intelligent technology layer called Five9 Connect, and new applications and enhancements that enable supervisors to more effectively manage voice as well as cross-channel performance.
Five9 is a provider of cloud contact centre software. With its extensive expertise, technology, and ecosystem of partners, Five9 delivers secure, reliable, scalable cloud contact centre software to help businesses create exceptional customer experiences, increase agent productivity and deliver tangible results. For more information visit www.five9.com.