Amdocs (NASDAQ: DOX) said that MetroPCS, a flagship brand of T-Mobile US, has deployed the Amdocs Enterprise Payment Processing solution.
The solution is part of a strategic multi-year agreement to enable MetroPCS to enhance and optimize its customers´ electronic payment options, while reducing the operational costs associated with customer payments.
MetroPCS said it is using Amdocs Enterprise Payment Processing solution, a multi-channel payment gateway service, to offer its customers electronic payment options across all channels including interactive voice response, web portal, SMS or through an agent in the contact centre. The solution also enables “smart tender steering” which processes payments using the most cost-effective transactional method to minimize transaction fees and maximize revenue. The private cloud-based solution is run from an Amdocs managed services data centre and interfaces with multiple banks and other financial institutions, as well as contact centre services.
For more than 30 years, Amdocs has ensured service providers´ success and embraced their biggest challenges. Its website is at www.amdocs.com.